"And others simply appear to not want to be liable for the 25-year warranties.". Adam Solar Pty Ltd - 5 star rating from 274 customers 2. "I don't even know how they work, if they work, because I got an electricity bill for $340 but they promised me I would get a bill for $32," he said. Thanks for the replies, I will pass them on! A hybrid solar power system can help you to maximize the use of off-peak electricity prices. "Overall we have very few complaints regarding solar, with typically 96.5 per cent of customers paying their payment plans on time," the company said. Recognising its role in helping Australian households financially recover, Sunboost has designed an Assistance Plan that allows solar homes to not only save, but actually generate funds with solar. that callouts for repairs or inspection was to be at our expense. endstream endobj startxref I do not have any comments to make at this time thanks. The rebates you receive when you buy solar are in the form of small scale technology certificates or STCs. Sunboost was welcome relief. The less-than-honest outfits often use pushy sales techniques to sell large volumes of discounted, lower quality systems that are poorly installed. Get the latest product reviews, money-saving tips and more. Had a very low quote that was matched by sunboost, Installed in 3 days from quote. CHOICE Help, the consumer advisory service for our members, hears from a lot of solar owners with various issues but at least 10% of these involve companies that have liquidated, leaving the member with a faulty system and little recourse. Australia's biggest solar module retailer, Eurosolar, served with wind up notice from ATO. For others like myself that have little to no experience with solar, I would strongly advise you to avoid Sunboost and visit an in store solar company instead. Everything went smoothly front the first call to installation , we are happy to start saving. ( 4.7/5 based on 9024 reviews ) 25-Feb-2023. The boom-and-bust nature of the solar industry, often due to the prevailing government policy, has led to many honest and not-so-honest companies going under. "Then the installer's phone is very busy and if the importer of the product has stopped answering his mobile phone, the installer has the choice to pay literally a few hundred thousand dollars from their pocket or go bankrupt.". Nobody wants to install bird netting. It's just not possible to do a quality, compliant job in that time, with all the right checks," adds Green. The company claims to be "largest solar panel retailer in Australia", having installed more than 39,000 installations nationally over the last four years. First installation attempt failed due to non dellvery of components to site. Offering services to both residential and commercial properties, Adelaide Solarsafe specialises in rooftop solar panel and inverter installation, hybrid battery storage, solar hot water and in-home energy monitoring. But I just say, since the start of the process it has been nothing but positive for me. It has become a common term used by solar sales companies to describe the highest quality panels. The company is ranked 17th in the 2018 Global Top 500 list of New Energy Enterprises. Each state has an energy and water ombudsman, but their scope does not include new energy businesses like solar so consumers must take the matter to court. Welcome to Australias leading renewable energy information site. About Sunboost (Solar Company) Suite 2, Level 1, 65 Doody Street ALEXANDRIA NSW 2015 sunboost.com.au 1300786266 Solar Power Hybrid Solar Solar Hot Water Off Grid Solar Solar Maintenance/Upgrades Commercial Solar installations Read Sunboost Customer Reviews 5.00 Thursday 6th February, 2020 They arranged grid connection after install. (They're not included in oursolar panel reviews.). In a CHOICE survey of more than 1000 solar owners, 30% reported they had a problem with the solar company and four percent reported they had a problem getting warranties honoured. Yes I have, the installation was good. Pre installation support : none! Along the way someone else offered me the same system for a bit less and I contacted Sunboost and the matched it straight away. Sunboost - do not believe the rubbishing by other installers! There is no alternative to choosing a trustworthy and reliable solar installer. Purchased a 7.4kw system in July. Dear Sunil, Sunboost has been trading actively and we believe that the information you have received is incorrect. The company doesn't reveal much in the way of background on its web site, but Sunboost is a part of National Solar Energy Group (NSEG), which claims to be the "largest integrated solar company in Australia".NSEG states Sunboost has installed more than 200MW of solar power systems across the country - and the company has achieved that in a relatively short time. AU. 6.6kw x Seraphim 275w SRP-6PB panelsFronius Symo 6.0M 3-phase inverter. Company says it is a mistake, but future is clouded. Sydney Suite 216, 10-12 Flushcombe Road Blacktown NSW 2148 Phone: 1300 786 266 Website: www.sunboost.com.au Google Map Installed Brands SMA, ABB, SolaxPower, TrinaSolar, Enphase Energy, SolarEdge, Seraphim and Growatt. The inverter manufacturers that work with Sunboost are: Solar battery storage is not a mandatory component of a solar power system. The lifetime savings from a premium 6.6 kilowatt Sunboost family system are astronomical, potentially over $50,000, Border said, who also has a solar system at his home. Leveraging greenhouses for additional sustainable PV power generation will secure farmers with a stable bankable income that will revolutionize their livelihood. "And they sometimes struggle or have difficulty ensuring that those solar panels even work or are connected to the system.". In short, I got quoted for a 10.3 Kw system, (with two 5 Kw inverters) they installed a 8 Kw inverter (only one) and offer only $150.00 off the quoted price. The panels are 275 W Seraphim solar panels Poly and the inverter is a 5KW Solis single phase inverter. I had gathered as much information I could in regards to the brand of panels and inverter. ). NATIONAL SOLAR ENERGY GROUP Group of Solar Companies Meet the NSEG Group Events NSEG's recently hosted anniversary celebration hosting over 350+ NSEG staff and their families, with NSEG brand ambassador Allan Border presenting awards to our team. Turned up on time ,.walked me through the system . Go Sunny Solar - 4.9 star rating from 172 customers 3. But I haven't had to deal with them for a problem yet. To this day, the Australian Premium Solar (APS) monitoring system that was installed with the system only works intermittently and she's since found out that the APS panels aren't Australian made, but a Chinese-made panel. Sort: Most relevant. If you are looking for a, For more information, please email us at [email protected]. If youre considering solar for your property or just looking to maximise the savings for your solar system, download. shining light 10kW with. For small businesses, the company suggests and installs a 20kW solar power system. A 30kW solar power system is installed for large corporations, and for a massive business, the company installs a 50kW solar power system. rightmove colchester Some great solar companies have succumbed and done the right thing by customers but others are blatant thieves.". I am in Perth and I have a friend who is looking at getting a Solar power system. Sunboost supplied middle quality hardware at less then half the total of some other quotes. 7,140 people like this 7,736 people follow this 1 person checked in here http://www.sunboost.com.au/ +61 1300 786 266 [email protected] Closed now 9:00 AM - 5:00 PM Energy Company sunboostaus sunboostaus sunboostaus Photos If youre looking for a solar panel installer, Ausgreen Solar is the best option. Solar installation is a major investment and costs a significant amount of money. %%EOF Advice and feedback would be greatly appreciated. What I found is that the solar industry is full of snake oil salesmen. 0%. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. The company is a 100% Australian owned and operated company. Sunboost would not pay for repairs to ceiling and destroyed kitchen cabinets, they would only agree to pay a small iinsurance excess which I refused. "I had received previous quotes from other companies which were around $7,000 - $8,000 but went with Elite because they promised to put the house and the shed on the one system," she said. Solar panels generate electricity in the form of DC, and the solar inverters convert that DC into AC electricity. Ok so I was very very hesitant to go with these guys due to being so cheap and many many people online saying negative things about them. They said in email that the original installer had caused the problem but as more than 12. The defining moment of your journey as an eco-friendly homeowner is who you choose your solar provider to be for a more productive experience up ahead. Yes, customer service is in India but they have been excellent. An off-grid system needs to be expanded. Sunboost were also good to deal with, great price, Had to replace water damaged ceiling twice, Was installed in less than one day send nice big panels 22 panels all together with two converters, Review removed at the request of the reviewer, Good service and timely installation on a weekend, Nothing was a problem. She took the bait and paid $29,000 for a 15kW system but, to her chagrin, there were major problems from the outset. We've since been told by other contractors that would never have been possible.". In July 2018, one of Australia's biggest solar retailers Euro Solar and its parent company P&N Pty Ltd went into liquidation, a move which will 'orphan' thousands of household solar systems. stay away from sunboost and also arise. The company has a 25-year warranty on their products. Our Aim Good System, inflexible with any changes to the standard cookie cutter solution, 8 months later we asked Dennis: "Are you happy with the performance of your system so far?". For a small home, the company offers a 5kW solar power system. With the information provided by SolarQuotes I compared each quote & decided to accept Solarboost based on price for comparable panels & inverter. Compare Solar Quotes works with multiple solar installers to give the Australian people the solar power system they want. Solar power system installation is undoubtedly a significant decision to make. These are: A solar inverter is a significant part of a solar power system as it converts DC electricity into AC electricity. Here is my view on them: By default, they sell cheapest gear available. Lambert estimates that there could be approximately 600,000 solar PV systems 'orphaned' this way, out of the approximately 1.9 million installed in Australia. (LogOut/ TLDR: Be safe, install quality with someone reputable and wait the extra payback period. To find out more about the special Sunboost Assistance Plan pricing and how it could benefit you, call Sunboost on 1300 SUNBOOST. The company doesn't reveal much in the way of background on its web site, but Sunboost is a part of National Solar Energy Group (NSEG), which claims to be the "largest integrated solar company in Australia". Sunboost has designed a solar plan that will not only save but generate money. Start a free assessment Prices for solar panels are not outrageously high and will vary from manufacturer to manufacturer. But many in the business still do. Who is the largest residential solar company? 100%. "With these new finance offerings there isn't the same responsible lending obligations that you might see in the mainstream credit and lending markets, getting a loan from a bank for example, they have to ensure that you can afford the repayments," Mr Brody said. Anyone here used Sunboost Solar or know what sort of reputation they have in the industry? won't hesitate to tell any back-packer install crew to rack off, will nit-pick any damage to the roof and will pester them day and night if he suspects power output is crap. GST. "I looked it up on the internet and I made a few enquiries and the system is not worth more than five, six or $7,000 maximum. Would have loved more info/direction on connecting the app and getting info from it. Quoting was smooth and fast and good advice. Result : relatively cheap system with quality install and wish me good luck if I have a problem but I may get lucky again who knows! Filter. "We're seeing more solar providers enter the marketplace and we'll soon see battery storage come into the marketplace. But it is not always easy to get help if consumers have problems with a solar company. Similar to residential solar power, commercial solar power is also available in three different sizes. Mark from Sunboost is the utmost professional, he returns all calls and emails straight away (I had a lot of questions!) I know I know, you guys have heard this all before but I think Sunboost will want to do right by him haha. in a friendly and extremely helpful manner. I then changed my inverter to the fronius inverter and again they gave an amazing price. Ms Jones said the panels were still not working and her electricity bills were exactly what they were before the panels were installed. If the solar sales company is still in operation but not responding to calls or resolving a problem, CHOICE Help advises customers to make a complaint to their state-based consumer affairs or fair trading agency, which can negotiate on your behalf and arrange mediation where necessary. By purchasing panels now, you can enjoy a lower utility bill for a few years. The most significant thing to note was that the Quote (Contract) terms changed from the original sent to more specific wording, e.g. The price was a big motivator for me even though the system and the panel rating was ok not at the too but not at the bottom either. It is truly a make-or-break moment and indeed a daunting decision to make. 1-star. ", Search reviews, articles, comments and recommendations about the company, the panels and the inverter on. We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. After that, give Eurosolar a go as well get them to beat the price from Arise Arize. The inverter manufacturers that work with Sunboost are: Sungrow ABB AGL Energy Limited Growatt Huawei SolaX Solis Fronius SolarEdge Zeversolar Solar Battery Storage: We all pay for STCs through our electricity bills, because the electricity generators who must buy them pass the costs on. panels with a special embossed pattern with unique greenhouse designs. I called the helpline but answer didn't match question. I had 9.9kw system installed. What is the best solar system for home? We believe in making our customers save $$ on their energy bills and simple, hassle free solar journey we create for them. STCs can be claimed upfront for 13 years of solar power production. Edit Lists Featuring This Company Section, Pivot and Persist: Security startup Sunbots launches UV-C-based disinfection device, EASME - EU Executive Agency for SMEs Portfolio Companies. "To make a living, the contractors are forced to cut corners to do two to three jobs per day. Reviewers report paying: The one thing I appreciate now with a larger system is I'm now in credit. I found the customer service excellent & the installers did a great job from the installation to cleaning up after themselves. "He promised me it was all made in Germany and that it would be a German unit but when they came to install them and I saw the boxes the solar panels came out of, I could see it all said 'made in China'. A company called Sunboost Solar has quoted him $2999 for a 6.6 kw installed! 1. "The Finance Company [Certegy Ezi Pay] refunded our money and we still have the panels on the shed, but we don't know what we'll do about the warranty if anything goes wrong down the track," Ms Jones said. reference: whrl.pl/Rfk0Zp. If you're patient and can wait the extra year for the safe bet, you should do so. Reviews 3.2. Bell Solar Pty Ltd, trading as Sunboost, is a solar retailer headquartered in New South Wales and operates Australia-wide. Here we provide an opportunity to compare solar quotations coming from top local solar service providers near you. "The risks are that with this quickly-changing marketplace, that poor business practices and selling practices can become imbedded quite quickly and many people can get ripped off in the desire to save on their electricity bills and generate their electricity more sustainably," Mr Brody said. Extremely happy with the whole process from beginning to end. Got it for $4350. The cost of a solar power system depends on the size of the system and whether it will be on a roof or a ground mount. SunBoost's patented technology integrates innovative and proprietary optical glass booster. Excellent. I had a 6.6kw system 24 panels installed by sunboost in 2020, it performs poorly, I have just found out they used very old panels 275watt, when they should have used at least 350watt , the installers damaged a lot of tiles and left their rubbish from their lunch on my front yard. One big commercial job that goes bad or is not paid for can kill a company.". Installation was estimated at two days, however many more technicians arrived and completed the installation same day - while the weather was excellent. Euro Solar also appears regularly in thecomplaints register of NSW Fair Trading, which lists businesses that are the subject of 10 or more complaints received by Fair Trading in a calendar month suggesting we shouldn't assume that all of its many thousands of customers are happy and without need of support or after-sales service. She spent hours trying to chase the solar company but no one returned her calls. User #450387 837 posts. Who We Are? On time as they said after I paid full price ($5600) for a 7.77 kw system with an 8 kw SOLIS inverter 21 panels 370w each I could not fit any more anywhere except on the ground I AM HAPPY. The Bloomberg New Energy Finance Corporation developed a rating system for solar panels that identifies tier 1 manufacturers by bankability. All of the customers the ABC spoke to were signed up to payment plans by Certegy Ezi Pay. %PDF-1.7 % I told him to be wary of such a low quote but he went ahead regardless. "The salesman had the real gift of the gab but didn't know what he was talking about. Are you stranded with a faulty solar PV system that should still be under warranty but the solar company has been wound up? They are renewable energy certificates that represent one megawatt hour of solar energy production from your solar panels. 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