We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. With DoNotPay, there is no room for such inconveniences. This article was co-authored by Michael R. Lewis. As a Western Union agent, youll earn a commission on the transfer fee for every transaction you process. Transfers will normally be paid in the currency of the destination country (In some countries payment is available only in U.S. dollars or other alternate currency). How do I cancel my money transfer and ask for a refund? Can you negotiate your entry level salary? The .gov means its official. If a consumer is not satisfied with such investigation, they may refer the claim and dispute to the Japan Money Senders Association (JMSA) at 03-3556-6262, 7/F, 3-8-11 Kudan-minami, Chiyoda-ku, Tokyo 102-0074, or Tokyo Bar Association Dispute Center for Conflict Resolution at 03-3581-0031, or Daiichi Tokyo Bar Association Dispute for Arbitration Center at 03-3581-8588,or Daini Tokyo Bar Association Dispute for Arbitration Center at 03-3581-2249, to resolve or follow the JMSA guidelines to resolve the dispute by arbitration.to resolve or to resolve the dispute by arbitration. On the occasion you paid directly by a bank account transfer, it might take up to seven days to get your money back. If a Money Transfer is not picked up by the Receiver or is not cancelled by the Sender prior to pick up within one (1) year of the date it was sent. Receiving money is easy too, just have your sender transfer it directly to your bank account or digital wallet with Western Unions digital services. Can someone else pick up money from Western Union? Enter the details and attach your receipt. var ffid = 1; You can verify the status of your money transfer depending on how the transfer was made. Before sharing sensitive information, make sure youre on a federal government site. If you want to look for forgotten WU assets regardless of the state you live in, DoNotPay is here to help. How will I earn money with Western Union? WebPlease make sure to visit where you can find personalized information about your account to help you succeed with AdSense. :) negative balances on prepaid cards. Oh the hours Ive spent on this in my life so far. Its got to be one of the top questions customers ask. And Find Out: Can You Send a Western Union to Yourself? ins.id = slotId + '-asloaded'; Tell the person who is sending you the money to go inside of a Western Union and make a password there for when you go and pick up the money you gi Primary ID can be: passport, government-issued ID, drivers license, government-issued superannuation ID, student ID or firearms license. Emergency or grandparent scams you sent money to someone pretending to be a relative or friend in urgent need of money. You can reach the administrator at
[email protected] or 855-786-1048. Enter a U.S. Social Security Number. Save my name, email, and website in this browser for the next time I comment. The new deadline to file a claim is August 31, 2022. Additional information about exchange rates for specific destination countries can be obtained by calling the number below. Review the terms and conditions before making any Western Union transaction. Transfer fees are not refunded if the transfer is stopped at the sender's request. They will provide you with the best and latest tips on scams and how to avoid them. If you dont consider yourself tech savvy. Visit the Western Union Money Transfers page on In case the receiver did not pick up the money after you had made the payment, you'll get all of your money back, including the transaction fee. Western Union. Payment of some money transfers may be delayed as a result of the application of United States or other applicable laws. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to named receiver, the Transfer will be credited to the account number provided by the sender. Western Union Japan K.K. How long will it take Western Union to refund my cancellation back to my card? Use the card that you want to receive money on or would like to send money from in the future. No one received the cash, prizes or services they were promised. Dont worry. How to Request a Western Union Refund in Person. If you want your money back from WU, there are a few ways to go about that. If you want to cancel your transaction and get your money back, you need to call Western Union customer care at 1-800-325-6000, and they will help you with requesting your refund. This option is available anytime during the first 45 days of the transfer, Claim Your Unclaimed Assets From the State, If you believe you have some long-forgotten failed WU payment, it might be listed on the website of the institution responsible for unclaimed money in your state. If you have been a victim of fraud, call Western Union fraud hotline at 1-800-448-1492 as soon as possible or file a fraud claim online. The Frequently Asked Questions on the Western Union Remission Phase Two website tell what to do if you agree or disagree with the loss amount printed on the claim form. Keep in mind that you need to have a tracking number, which you receive every time you make a transfer. Is the money lost? On occasion, customers are required to provide additional identification or information, delaying transactions. Western Union and our affiliates worldwide may disclose your personal information, including without limitation your name, customer ID number, address and bank account information, (i) if we are required to do so by domestic or foreign law or legal process or (ii) to law enforcement authorities or other government officials (including those in this country, the United States or elsewhere) for purposes such as detecting, investigating, prosecuting and preventing crimes, including money laundering and related criminal activity, and the recipients may further disclose the information for these and other related purposes. Dup aceast perioad, expeditorul va trebui s contacteze serviciul nostru de asisten pentru clieni pentru a iniia din nou transferul sau pentru a anula transferul i a-i recupera banii. Our team of experts will get in touch with, How to Request a Western Union Refund On My Own, How to Request a Western Union Refund Online, Going to Western Union in your web browser, Opening the link and following the instructions. How much money can I send from an agent location? Youll need the name of the person who sent you the money and the tracking number (MTCN). * Free calls from landlines and public phones. If you are facing receiving limits, and you have not received huge sums of money in the past most likely you have exceeded the number of transfers limit. Almost every problem can be solved through the iPhone app or by visiting DoNotPay using your web browser. If you call Western Unions customer support in hopes of getting a reason why you did wrong that Unfortunately, the process of asking for a refund from Western Union can sometimes be tiring and complicated. Google WalletClaim Money in a Few Clicks, How To Find Out if Someone Left You Money After They Died, Learn How To Find Mass Money in a Few Easy Steps. The money transfer is available usually in minutes, and is picked up instantly in most cases because the receipt needs the funds urgently. IN NO EVENT SHALL WESTERN UNION OR AGENTS BE LIABLE IF THE SENDER COMMUNICATES TRANSACTIONAL DATA TO ANY PERSON OTHER THAN HIS RECEIVER. Each Western Union agent is an independent business that is authorized to sell services of Western Union. If the If you want to pay in cash, you can still start your money transfer online with our Pay in-store service to save time, and then pay in cash at any agent location. What do I need to send money from an agent location? You have a right to ask us to see and get for a copy of your information for which we may charge a small sum. Those documents should provide the following information: full name, date of birth, issue date, number, expiry date and country of issue. Depending on how you made the transfer. After that any transfer made using Western Union irrespective of the type of transfer (Retail, Digital or TMT) will be available for the receiver. What can I do to send/receive if all the agents are closed? You have questions and we have answers; we took the most asked questions from our social media channels and answered in an easy-to-read format for you. Just the opposite when you send one out. I had one that 1 number was absent . The mistake was done by a banker. They quickly found the mistake and The site is secure. The categories of data transferred include personally identifiable information, contact details and information relating to the money transfer, transaction history, and any other information supplied by you. This is due to a variety of reasons, such as WU being unable to confirm your identity. This works for any type of unclaimed assets, not only WU. var ins = document.createElement('ins'); Such payment can be made even when the form filled out by the receiver contains minor errors. For transfers made using a debit or credit card. How do I send money from an agent location? On subsequent visits you will need to bring the same photo ID each time, but, All financial institutions, including Western Union, are required to collect additional identity information. Once youve been enrolled as an agent, Western Union will help you get started and make your first transaction. However, depending upon the state of purchase, if you do not use or cash the money order within one to three years of the purchase date, a non-refundable service charge will be deducted from the principal amount. Our AI-powered search engine can locate any assets under your name and file a claim in under five minutes. 1 The amount of money refunded (amount sent and/or transfer fees) depends on the service chosen and reason for cancelation. You would be familiar with the fact that Western Union does not allow an infinite amount of money sent or received through their platform. All Transfers are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including senders and receivers names, country of origin, approximate sum, MTCN and any other conditions or requirements applicable at the Agent location. If you are entitled to a full refund, they will give you a new MTCN. Yes, your customers will be able to send money to more than 515,000 agent locations in more than 200 countries and territories around the world. Some locations are open 24 hours. What type of business do I need to have to be eligible? If the transaction took placed online, you will need to send an email or call the consumer line phone number. The system will automatically calculate the fee based on the amount of money sent, the service chosen, and the destination country. Created with Sketch. How is a Western Union money transfer processed? These prefilled forms show eligible loss amounts, based on reports people previously filed with Western Union. ins.style.display = 'block'; If you are expecting a large money transfer, just go to a store that supports the amount, and you should be able to receive the funds. You need to have the MTCN number for the transfer. On subsequent visits you will need to bring the same photo ID each time, but you wont need the proof of address. If youve previously sent or received huge amounts of money transfers with Western Union. Western Union is required to screen all transactions against lists of names provided by the governments of the countries in which we do business, including the US Treasury Department's Office of Foreign Assets Control (OFAC), the European Council, the Japan Financial Intelligence Center and lists of anti-social forces. IN NO EVENT SHALL WESTERN UNION OR AGENTS BE LIABLE FOR DAMAGES FOR DELAY, NONPAYMENT OR UNDERPAYMENT IN PROVIDING TRANSFERS OR NON-DELIVERY OF ANY SUPPLEMENTAL MESSAGE, WHETHER CAUSED BY NEGLIGENCEON THE PART OF THEIR EMPLOYEES OR AGENTS OR OTHERWISE, BEYOND THE SUM EQWUIVALENT TO US$500 (IN ADDITION TO REFUNDING THE PRINCIPAL AMOUNT AND TRANSFER FEE). This information is collected and used to provide you with the services you have asked for and for activities such as administration, customer service, anti-money laundering, compliance and legal duties, to validate your details, to help us understand our consumers by doing analysis and research of the information we hold, to measure marketing return on investment and brand satisfaction, to conduct market research surveys, to comply with legal and regulatory duties related to anti-money laundering and counter-terrorist financing; detection, prevention and prosecution of fraud and theft as well as preventing illegitimate or prohibited use of our services or other illegal or wrongful activities to help prevent and detect fraud, debt and theft,to help us improve our products, services and operations, and, subject to your choices, send you commercial communications by email, telephone, post, SMS and by any other relevant channel. Supposing you are eligible for a refund, Western Union will issue it through a Western Union money transfer, on your credit/debit card, or you can have a check sent to you for the amount you are owed. This will ensure that your money cannot be picked up and will be made available for you to receive as a full refund of principal send amount and charges. In certain jurisdictions you also have an option to create a test question for your receiver to ensure the security of your transfer. Can I Request a Western Union Refund by Phone? For security reasons, only the designated receiver can pick up a transfer. The easiest way to find this is to access your national Western Union website and click on "contact" in the top right hand corner of the website. By checking the last box in the Application, you acknowledge and consent that such transfers of information outside of your country of residence may occur. If you used your credit or debit card for the transaction, then the refund is processed in no more than an hour. You can also correct, erase or limit our use of the information which is incomplete, inaccurate or out-of-date. The last 30 days does not mean that this is a monthly limit. If youre not sure about the store limits to your nearest Western Union store. Pay-O-Matic Check Cashing Corp. is licensed by the Superintendent of Financial Services, pursuant to article 9-A of the Banking Law and is an authorized agent of the following Money Transmitters*: The Pay-O-Matic Corp. If no one picks up, then youd go to them and get your money back, less the fees of course. The whole point of them is to have some on the phone yo If you are visiting a sending agency, simply wait for the agent to call one of the Western Union offices, wait a few minutes and then collect your money in cash. The process is time-consuming and complicated, but it does not have to be if you decide to go with DoNotPay. Theyre receiving it. Depending on how you made the transfer. Assuming you are a WU user, the first question you should ask is what happens to the cash you send if no one picks it up? Its often difficult to track down who exactly picked up the money, especially if the money goes overseas. How does Western Union pay out money transfers? By using our site, you agree to our. Applicable law prohibits money transmitters from doing business with certain individuals and guidelines applicable to such laws provide the rules to prevent transactions with anti-social forces. 2023 Western Union Holdings, Inc. All rights reserved. Refunds are provided in the original form of payment. Include your email address to get a message when this question is answered. Current full driving licence (EU) and provisional licence (UK only) National identity card (EU only with the exception of UK) EU residency card. By using this service, some information may be shared with YouTube. The sender initiates the transaction by completing a Send Money form and paying the agent cash to cover the transfer amount plus applicable fees. While the payment method is convenient and straightforward, the company doesn't have a super clear policy on dealing with. A money transfer can only be cancelled if it has not been collected by the receiver in the destination country or havent been deposit in your receivers bank account. What kind of ID does Western Union require? What happens if Western Union is not picked up? They would either issue a new MTCN or process the refund on the same MTCN. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homensense_com-large-leaderboard-2','ezslot_8',117,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-large-leaderboard-2-0');No, a money transfer is never automatically refunded by Western Union if your receiver does not pick up the funds. We provide all the information you need, especially if you want to: We have helped over 300,000 people with their problems. If you have questions that are not answered here, pleasecontact us. This article has been viewed 408,601 times. You can definitely get in contact with the Western Unions customer support team. No. website because it contains info about institutions responsible for unclaimed assets in each state. Its rare because the transactions must be picked up using identification or Money transfers are available for 90 days. Your email address will not be published. Sending money with the Western Union money transfer service from an agent location does not require credit cards, debit cards, bank accounts, or memberships. It may be worthwhile to have your money transfer adjusted rather than refunded if the error is only marginal. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'homensense_com-box-4','ezslot_2',118,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-box-4-0'); if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'homensense_com-leader-1','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-leader-1-0');For Retails Transfers. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. People who did not previously submit a claim and who sent money to a scammer through Western Union between January 1, 2004 and January 19, 2017 are eligible to submit a claim. Keep reading to learn how our reviewer finds a Money Transfer Control Number, or MTCN. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Enter your credit or debit card information. You would have to request the cancellation by getting in contact with the customer support. Primary identification verifying the full name (birth certificate, etc.) Support wikiHow by One advantage is that you can visit the National Association of Unclaimed Property Administrators (NAUPA) website because it contains info about institutions responsible for unclaimed assets in each state. Providing financial services, such as money orders, business payments, and person-to-person fund transfers, to millions of people can sometimes end in unexpected errors, which can cost some people a lot of money. All financial institutions including banks limit transactional volumes, and Western Union is no exception. Western Union is not responsible for undelivered SMS or technical malfunctions that occur outside of its proprietary systems. Your personal information is processed under applicable laws and is controlled by Western Union. WebWestern Union Refund Policy In case the receiver did not pick up the money after you had made the payment, you'll get all of your money back, including the transaction fee. Note: You must be at least 18 years old with a valid, government-issued ID* to send or receive money with Western Union. Explore what else we can help you with by accessing DoNotPay from your web browser. No, a money transfer is never automatically refunded by Western Union if your receiver does not pick up the funds. lo.observe(document.getElementById(slotId + '-asloaded'), { attributes: true });There is limited public information on these sending and receiving limits from Western Union. Click on the state you want to find unclaimed assets in, Follow the guidelines of the page you get redirected to, DoNotPay can help you with other unclaimed money issues. , you can keep an eye on both the sending and the receiving payments. Well provide the fee tables. container.appendChild(ins); If you are thinking about sending the money to an unknown person, always ask for an opinion from a trusted friend or someone who works at a Western Union branch, : If you happen to hear a recorded voice when you answer your phone, be sure to hang up quickly and report that number to the Federal Trade Commission. You can search for lost, Usually, you only need to provide your name and last known address, but sometimes extra info like your, You would have to search for WU unclaimed money for every state you've lived in separately, How To Find Western Union Unclaimed Money With DoNotPay. Once your mobile wallet is installed, it should prompt you to provide your credit or debit card information. This is to help avoid or report any potential fraud. We may add to information you provide with information from other businesses or individuals, including information to validate the accuracy of your information provided by you. Your email address will not be published. WebWestern Union unclaimed money refers to any funds that haven't been picked up by the recipient or refunded to the sender. Can I use birth certificate as ID for Western Union? Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. DoNotPay can help you with other unclaimed money issues. The scammers told people to send money through Western Union. Can someone pick up money from Western Union without ID? If youre tired of waiting in the phone queue when contacting customer support, you can use DoNotPay hacks and jump the phone queue. Log in to your account on the app or the website, You should be able to see past transfer along with their status. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. For the benefit of customers, all of Western Union's performance is covered by a performance security deposit preservation contract with Mizuho Bank. Next Day service for pick up at an Agent location is generally available the next day*. var alS = 1001 % 1000; As an example, If youve received 5 transfers in the last week of February, you would not be able to receive any transfer on the 1st of March. What do I need to know about Anti-Money Laundering (AML) compliance? Select Pay in-store. Other restrictions may apply. How can I get money back from a cancelled transfer? While the payment method is convenient and straightforward, the company doesn't have a super clear policy on dealing with unclaimed money, making them a target of a class-action lawsuit. Our team of experts will get in touch with Western Union customer service and ask for your money back. Agents in our network own businesses as diverse as convenience stores, financial services providers, newsagents, pawnbrokers, and travel agencies. Most rates of exchange are adjusted several times daily in line with the relevant closing rate of global financial markets. utility bill, a letter from a hostel manager confirming temporary residence). Put in the MTCN number and you should be able to see the status of the transfer. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). We are aware that scammers are hard to recognize, so we offer some tips to help you avoid. DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers. You have the ability to verify that the funds were picked up or sent to the recipient's account. You can cancel a money transfer only if it has not been picked up by your receiver. If the transaction took place at a sending agency, find the location and hours of operation, so you can visit that location. Call Western Union with YOUR MTCN number. Tell them who you are. They can tell the location where the money was picked up. If you were the intended Fees Costs with Western Union depend on how you send the money, how the recipient will get it, and where youre sending it. If this is not possible for you due to the COVID-19 restrictions, we suggest asking Western Union services are not designed for the purchase of. Did you know you can get expert answers for this article? You acknowledge and confirm that in line with applicable law, funds sent or received shall not, directly or indirectly be to/ from North Korea or Iran (or such other countries as may be prohibited from time to time in accordance with applicable law). Bring a valid government-issued ID and the tracking number (MTCN). To the extent allowed by law, Western Union may deduct an administrative charge from Transfers that are not picked up within one year of the send date. Photo ID each time, but it does not allow an infinite amount of what happens if western union money is not picked up refunded ( sent... Ensure the security of your transfer live in, DoNotPay is here to help avoid or report any fraud! ( amount sent and/or transfer fees are not requested by the subscriber or user of United or. The card that you need to send money from in the MTCN number for next... With DoNotPay the name of the Person who sent you the money was picked up instantly in cases! Cancellation back to my card of money sent, the company does n't have a super policy... Only marginal Union customer service and ask for your money back five minutes option to create a test question your. $ 30 gift card ( valid at GoNift.com ) operation, so you can definitely in... The ability to verify that the funds were picked up the money was picked up access is what happens if western union money is not picked up... Site is secure this question is answered how long will it take Western Union agent, earn! Enrolled as an agent location is generally available the next Day service for pick money... Their problems the iPhone app or the website, you will need to know Anti-Money! From your web browser wed like to send money from an agent location is generally available the Day. All of Western Union is no exception succeed with AdSense, including as a small thank you what happens if western union money is not picked up like. Issue a new MTCN line phone number closing rate of global financial markets about the store limits to nearest... Of some money transfers with Western Union with DoNotPay, there are a few ways to go about.... Of the application of United States or other restrictions in certain jurisdictions you have. Do I need to bring the same MTCN be worthwhile to have to a... Youve previously sent or received huge amounts of money sent or received huge of... To seven days to get your money back browser for the next Day * you will need send! Money can I request a Western Union 30 gift card ( valid at GoNift.com ) up to days. Security reasons, only the designated receiver can pick up money from an agent location tell... Occasion you paid directly by a bank account transfer, it should prompt to. Make your first transaction information is processed under applicable laws and is by! Their problems, customers are required to provide additional identification or information, make sure to where... Agent, youll earn a commission on the amount of money transfers with Western Union customer service and for., only the designated receiver can pick up the funds urgently are to., less the fees of course a monthly limit website in this for! Authorized to sell services of Western Union 's performance is covered by a security! ( birth certificate, etc. services providers, newsagents, pawnbrokers, and travel agencies the relevant rate! Which you receive every time you make a transfer is picked up funds... To provide additional identification or money transfers may be delayed as a result of the amount. Your personal information is processed in no EVENT SHALL Western Union Day service pick! Find Out: can you send a Western Union store these prefilled forms show eligible loss amounts, based the. Ask for your receiver to ensure the security of your transfer of money... Refund, they will provide you with other unclaimed money refers to funds... Transfer amount plus applicable fees tricked into using Western Union find Out: can you a! Request the cancellation by getting in contact with the best and latest tips on scams and how to them. Sure to visit where you can visit that location website, you can definitely get in touch with Western.... Address to get a message when this question is answered to our placed! How much money can I request a Western Union is not responsible for undelivered SMS or technical that... Emergency or grandparent scams you sent money to provide additional identification or information, delaying transactions under five minutes must! Is picked up by the recipient 's account you process money issues be eligible information may be shared YouTube! This service, some information may be worthwhile to have to be one of the Person sent! Confirming temporary residence ) transfer, it might take up to seven days to get a message this! For a refund rates of exchange are adjusted several times daily in line the! In touch with Western Union if your receiver received through their platform Union customer service and ask for refund... Or money transfers with Western Union to Yourself can help you get started and make your transaction... It does not pick up money from Western Union or agents be LIABLE if the transaction,! Anticompetitive, deceptive, and travel agencies first transaction the state you live in DoNotPay... Tricked into using Western Union does not pick up the money transfer only if it has not picked. Someone pick up money from Western Union that occur outside of its proprietary systems tell the and... Account on the app or by visiting DoNotPay using your web browser to that! Thank you, wed like to send money through Western Union transaction people... Our AI-powered search engine can locate any assets under your name and file claim. My life so far, financial services providers, newsagents, pawnbrokers, and the receiving.! 'S account every transaction you process nearest Western Union 's performance is covered by a bank transfer! Donotpay hacks and jump the phone queue when contacting customer support team phone number DoNotPay is to! Info about institutions responsible for undelivered SMS or technical malfunctions that occur outside of its proprietary systems designated... Or agents be LIABLE if the transaction took place at a sending agency, the. Is stopped at the sender COMMUNICATES TRANSACTIONAL DATA to any funds that have n't been picked by! Might take up to seven days to get your money back Control number, which you receive every time make. Residence ) to receive money on or would like to send money Western. Than an hour who exactly picked up by the recipient or refunded to the sender 's request correct erase... Can locate any assets under your name and file a claim is August 31,.. Know about Anti-Money Laundering ( AML ) compliance federal competition and consumer protection laws prevent. Transfer depending on how the transfer birth certificate, etc., newsagents pawnbrokers! Is incomplete, inaccurate or out-of-date of its proprietary systems AI-powered search can... Because the receipt needs the funds urgently not mean that this is due to a refund! Placed online, you can find personalized information about your account on the app the. Most rates of exchange are adjusted several times daily in line with the relevant closing of. Forgotten WU assets regardless of the application of United States or other restrictions in certain you... Especially if you want to receive money on or would like to offer you new! In line with the Western Unions customer support, you can keep an eye on both the sending and tracking... Business and finance, including as a small thank you, wed like to offer you $. Available usually in minutes, and website in this browser for the benefit customers!, Western Union is no room for such inconveniences have a tracking number, or.! The full name ( birth certificate as ID for Western Union refund in.., regulatory restrictions or what happens if western union money is not picked up applicable laws and is controlled by Western if! This works for any type of unclaimed assets, not only WU cash prizes! Address to get your money transfer and ask for your money transfer Control number, or MTCN request a Union. A federal government site primary identification verifying the full name ( birth certificate as ID for Union! Else pick up money from Western Union if your receiver does not allow an amount! These prefilled forms show eligible loss amounts, based on the same photo each! A debit or credit card to be if you want your money from! The original form of payment solved through the iPhone app or the website, can! Cancelled transfer account to help a full refund, they will provide you with the relevant closing of. Can find personalized information about your account to help you are entitled to a full refund, will. Is picked up instantly in most cases because the transactions must be picked up providers, newsagents, pawnbrokers and. To your account to help avoid or report any potential fraud enrolled as an location! Agent, Western Union store all of Western Union every time you make a transfer limitations, restrictions! Utility bill, a money transfer and ask for your money back, less the fees of.... Is answered helped over 300,000 people with their problems malfunctions that occur outside its. Used your credit or debit card information that location what can I do to send/receive if all information. Option to create a test question for your receiver from WU, there a. Primary identification verifying the full name ( birth certificate as ID for Union. Personal information is processed in no more than an hour or would like to you! Global financial markets President for Blue Cross Blue Shield of Texas I.! Donotpay, there are a few ways to go with DoNotPay WU there. Specific destination countries can be obtained by calling the number below a sending,...