Given how expensive BK is generally I can only deduce that this is deliberately made as frustrating as possible so you give up. As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. which you placed the order within the Zuppler Platform. With The Habit Burger Grill app, it's easier than ever to order your cooked-to-order chargrilled favorites - fast, fresh, and ready when you are. We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app wont allow us to make the same changes as we could ordering at the drive thru! Im 70 and been eating your meals for many years, from California to Arizona, never have I ever had an issue with any of your restaurants and or the way you operate your business, such as specials that comes from the corporate office, manager specials, coupons, specials that are on television, until now, the end of January 2022 and February 1st. Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. BS, the Burger King I ordered from is actually burned to the ground but they took my money anyway. You betcha. Privacy Policy. [deleted] 3 yr. ago. Burger King. Placed an order before I left work about 10 miles away and was instantly charged and told to give my order number when I arrived. Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! She has no way to cancel my order and get my money back and neither do I. I don't know if the app is designed to have the cart disappear if the location is closed for the day but if that is the case, then just have the location unavailable to pick up from. Im getting ready to just give up on posting this rather than wasting my time thinking of an endless list of stupid nicknames! Don't use BK at all. Discover our menu and order delivery or pick up from a Burger King near you. Find Your BK: Locate your nearest BURGER KING restaurant and never leave those flame-grilled cravings unfulfilled. Cookie Settings. Yeah its pretty lame really. But they made absolute sure to remind you can get BK crowns at every moment it can get. Mark R. said: I agree with everyone's reviews! Download the Burger King app and eat like a king (or queen) with exclusive fast-food vouchers! The scan identifies the register and the amount of the purchase is deducted from the account. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. Burger King: Sh*t - See 28 traveler reviews, 6 candid photos, and great deals for Nottingham, UK, at Tripadvisor. It showed in my bank account immediately. Plus, free surprise products can be found in your app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The rep "opened a case" which I'll believe when I see. Every mobile order that pops on my screen is always there to pick it up within 10 mins. It just instantly charged me. We also share information about your use of our site with our social media . McDonald's at least let's you cancel instantly. Safety starts with understanding how developers collect and share your data. Using the click and collect deal above, you can get a Whopper meal from about 4 (normally 7.99) by just paying for regular fries (2.29) and a bottle of water (1.69). Did you manage to cancel your order? So I order through the app today, the app "checks with the restaurant" for whatever and I'm immediately charged as usual. And in most locations, you can even order ahead. I'm going to dispute with CC and use the coupon. and our Starting this week, there is a special offer. I won't be eating at burger king ever again if that's how they do things . I just message them about the food and complain instead it worked cause I got refunded. So luckily the Burger King app allows you to delete ingredients, add extra or make it light. Let's talk. Triple-checked. . Scan this QR code to download the app now. 1493. My wife refuses to use it and I'm about there as well. Since 1981, we've been hand-prepping and cooking to order fresh food in our kitchens. Delivery and/or card charges are calculated per order and based on the And in most locations, you can even order ahead. The following data may be used to track you across apps and websites owned by other companies: The following data may be collected and linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Get access to exclusive coupons. I got through step 5 and showed them the screen with the order number. Create an account to follow your favorite communities and start taking part in conversations. Store couldn't make my food. Data privacy and security practices may vary based on your use, region, and age. Aside from that . I placed an order just as I would on any fast food app expecting it to properly use location services to send the order to the correct location instead the app sent the order to a location 200 miles away! Cookie Settings. Menu: Explore your BK favorites and discover our hottest new menu additions. (I never even left the drive-through line it was so fast.). The content on this site is for entertainment and educational purposes only. Your favorite teams, topics, and players all on your favorite mobile devices. I spent over a half hour trying to check out and I cannot find the cart anywhere on the app. Plus, you can browse item descriptions and nutritional information at any time.Compatible with Apple and Google Pay, We update the BK app as often as possible to make it faster and more reliable for you.Here are some of the improvements youll find in the latest update:- UI improvements- Some bug fixes. I was in a whole different state and placed an order through the app not realizing I was ordering from the BK I usually order from I'm my home state. Why comment if you're not gonna be helpful? Accept Cookies. As restaurant trends have shown, mobile order options tend to have consumers purchase more food, more often. Okay so I'm just super late and browsing through, but last week I placed a Mobile Order, and it required me to confirm "I'm Here" when I was close enough. I saw on television and was impressed with the special $5.00 meal, well Im sad to report to you that not all of your restaurants are honoring the price, Ive been told from two restaurants that the meal is in there system for $6.00 and they cant and wont change the price and honor your advertisement, now one dollar plus the tax isnt a lot of money, but some of us are on a fixed income and every dollar is more valuable than a few years ago, but thats really not the point, you at corporate take the time and money to run this special for your customers and a number of your restaurants dont honor the price you set, now, that makes me question your operation of business, how can I trust your organization if your employees are not willing to observe what comes out of corporate? Wendys does the same but youre able to cancel the order if you havent checked in. It begins with a heading 1 called 'Get the Mobile App'. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. Explore our menu and find your nearest BK restaurant anytime, anywhere. The good news is that you will still be able to pick up your order from the location you location you selected, though I understand this isn't the location you intended to select. that is based on inaccurate information. didn't tell me tax amount until after I had completed the order and it charged my card. I contacted their customer service and was told once an order is placed they can't edit or refund the order, every other fast food app doesn't even charge you until you check-in at the location. If the option is order, pay and go on one platform or add more steps, people will choose the convenience, if all other items are equal. Should have picked your order up. For more information, see the developers privacy policy. . Cookie Notice There's a confirmation on literally every other food ordering app when you place press order. You can't they just steal your money. I've reached out for support many times and it seems nobody has done anything to fix this bug! No more waiting in line for your Chicken Royale. Earn like royalty with our brand new loyalty scheme and get free food and drink rewards. We also share information about your use of our site with our social media, advertising and analytics partners. Discover our menu and order delivery or pick up from a Burger King near you. Tell us what was great or what we might have missed, so we can make sure your next visit is great. to the restaurant. descriptions are maintained, we reserve the right to cancel any order Enjoy custom-built, quality food that is always cooked-to-order. For guests who use Google Pay will earn 20% cash back on BK orders of $10 or more. Very easy. Sign Up. Double-checked them. Is Santa skipping cookies for pancakes this holiday season? There is no "I'm here". After a slightly cranky reply, they did put a credit in my account for the full amt. All Rights Reserved. Discover our menu and order delivery or pick up from a Burger King near you. Privacy Policy. Data privacy and security practices may vary based on your use, region, and age. That Burger King mobile order has a new option. This new mobile ordering integration will give BK an advantage over other quick service restaurant brands. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Save your Habit favorites for faster and easier ordering. as a result of your use of the Website, including without limitation I strongly advise against using Burger King's app. The Habit Burger Grill. I used my PayPal debit and filed a non receipt of item (basically PayPal version of a charge back) and they found in my favor within minutes of reporting it. No one should expect to make money from the picks and predictions discussed on this website. Its only confirmed and sent to the store when you press Im here. Build your customFanSided Daily email newsletter with news and analysis onFood Reviews, Recipes & More and all your favorite sports teams, TV shows, and more. The restaurant has sole responsibility for this order. It's especially useful when you want to customize orders, for example I use it to get the two Whopper meals and I customize each Whopper the way they should be which is different from each other and it works . Hi out the money AND out the food, I'm Dad, I just went and picked the goddamn food up, and ate it mad as hell lol. Sign up to our app today to grab 200 free points in the BK App! I ordered at the wrong place because my gps location on my phone is inaccurate. Very much like the stupid mcd double drive thru. I just had a similar issue on Sunday. Reorder. Food is great and price was reasonable!! Get a 7.99 Whopper meal for about 4. I was charged a week and a half ago due to this and they've only now sent me an email saying that they can't cancel orders and don't do refunds. Burger King. Like a chore. Where to start? Yes. We got the code to work, they said it worked, and then didn't upsize anything. Either way it's a pretty crappy way to run the app. , I know this wont be seen through all the fake five star reviews but this is the WORST food app I have ever used even worse than Chick Fila. In case anyone else has this issue, you want to reach out to Burger King customer service online and explain what happened and actually use the words I want a refund or I want my money back. When I reached out and explained that I ordered my food at the wrong restaurant snd couldnt pick it up, they responded with something along the lines of we cant edit orders, but you can still go pick it up. When I reached out again and added I want my money back they responded asking for more information and then sent me a refund. I contacted them and they wrote: "we currently do not have the ability to edit orders after they have been placed. To entice guests to try the experience, there is a bonus to use the Google Pay app. Other times, the app closes unexpectedly. Other than that, the app is slow and annoying to use. This application is completely USELESS! it seems it doesn't like - or inconsistently dislikes - when you order more than one product or meal at a time. Burger King. Made the order and arrived 45 minutes later. I'd assume somewhere lower on that screen would be a "cancel" button, or maybe you can just close the app or log-out and the order will time-out (without charging you). And I know they are correct because my bank account makes these sort of "ghost payments" to Burger King for the total amount of my order. To delete BURGER KING from your iPhone, Follow these steps: On your homescreen, Tap and hold BURGER KING App until it starts shaking. Order ahead for convenient pick-up in the restaurant. I called the store (5 calls, 20 min for them to answer) and they said that I had to call the app's customer service. Additional or associated costs that you may incur in connection with or And the workers say that they have no control over the app and they cant fix anything for you when the app messes up and that theyre constantly being yelled at by customers because theres always an issue when someone uses the app to order. If you're thinking of eating BK I'll give you the same advice the manager gave me: "taco bell is right down the street". The developer provided this information and may update it over time. policy of the individual restaurant. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most of the menu missing including all desserts and milkshakes. Choose your location. Burger King Fast food chain Restaurant chain Restaurant Food Food and Drink. If so then you'll need to contact BK Corporate as stores can't refund mobile orders. There used to be, but doesn't seem to be now, the "i'm here" button. However if you had made the order at the store then they should have given you the refund then and there. EVERY INGREDIENT on EVERY SANDWICH, not just the common extra cheese or no pickle! You should not order if you arent going to get it thatsbjust dumb asf tbh not even trying to be mean. Safety starts with understanding how developers collect and share your data. I won't be eating at burger king ever again if that's how they do things. Cookie Notice Why did it let us place the order?! From what I remember it was always the same as McDonalds where you had to confirm you were there. The subtotal shows the correct price, eg. I called corporate and got a refund and left bad review. The item I was getting was an Offer, and the Offer I was getting is now mysteriously gone (it's a Wednesday Whopper deal on the same day/Wednesday) AND they don't let you use more than one Offer per order. A month later I got an email saying its my fault and they weren't going to refund my order I never picked up. Specific features include: Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone. Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. Find Your BK: Locate your nearest BURGER KING restaurant and never leave those flame-grilled cravings unfulfilled. Menu: Explore your BK favorites and discover our hottest new menu additions. One restaurant had no idea how the app code worked to upsize drink or fries (and of course the code did not refresh and went blank, which was fun). Then after another email they have my $5 coupon. I lost $28.68 and 550 crowns that day.. such bullshit. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. If you're really committed to MoneySaving (we . tiredragon 4 yr. ago Definitely did a mobile order. Specialties: Farmer Boys is famous for farm-to-table burgers, breakfast, salads, and more. If you or someone you know has a gambling problem, call 1-800-GAMBLER. I've gotten 2 orders refunded because the store was either closed to just to busy to wait for. Carolyn M. said "I can only praise every item for its individual flavors and don't have a single bad or negative thing to say. No more waiting in line! It is burger king after all and its part of the job description. Discover our menu and order delivery or pick up from a Burger King near you. Phone customer service couldn't refund me for 5 days. Get all of your passes, tickets, cards, and more in one place. I wouldnt have had an issue with this but my card was still charged and its looking very unlikely Ill receive any refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. I went with "wrong location" and they replied via email saying sorry but go get it. So, now, to not spend more for the exact same Offer, I'll have to pay more (IOW the full/non-Offer price) for the exact same product. For more information, please see our Enter the 11 to 21 digit number off the back of your giftcard and the 3 to 8 pin digit if present to redeem it here Wow! The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. For item availability. software or data that you may own, lease, license or otherwise use. I got home and I thought it". Get vouchers and use loyalty points when you order directly from us. If that's your last 10 dollars you're going to starve. That was great! Burger King mobile order via Google photo provided by Burger King. Like they e never failed so idk what to tell ya. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For more information, please read our Legal Disclaimer. received a notification stating the order has been accepted. At the time of a purchase, the cashier selects the mobile payment option and the customer uses a smartphone camera to scan a QR code placed by the register or at the drive-through window. As consumers crave convenience, that purchasing option could see a change in their buying habits and restaurant preferences. I even placed the order while standing in front of the store and it didn't automatically go through. All advice, including picks and predictions, is based on individual commentators opinions and not that of Minute Media or its related brands. Press question mark to learn the rest of the keyboard shortcuts. I placed an order through the BK app, and when I pressed Im here my card was charged right away (I used Cash App so I got their text). Whether it is blind purchasing or convenience, there is more tendency to not only place an order but to add those fries, drink or even dessert. They seriously do need a check-in and especially a cancel button. nope, charged me instantly with no cancel option. Hit us up at BK.com/support so we can look into this for you. Beginning of dialog window. Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! Cash payments are made directly to the restaurant fulfilling the order. In March, the chain introduced a coffee subscription that lets app users pay a $5 monthly fee for one daily brew. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Dont ever imply anything. Quadruple-checked them. . Maybe its a computer and not a person. App is slow and janky in functionality. Shopping cart preview $0.00 Cart total . Could convenience be the trend for the future? Don't use the mobile app. A couple of minutes later we got a confirmation that our order was canceled and our money was refunded. Store couldn't refund me. No more waiting in line! 2 hours before their closing time! Burger King Puerto Rico official app allows you to place a mobile order, save with coupons, receive surprises, and much more. . Store couldnt xfer my order to another store. The restaurant has sole responsibility Earn points to spend on free food and drink rewards with our loyalty scheme. Order ahead for convenient pick-up in the restaurant. Cash payments are made directly to the restaurant BK is usually ahead of the curve. Jack wouldn't do that to you, or Miss Wendy or even that creepy clown guy.. That is SO wrong. If they already made the food Id understand but they literally dont make it until youre there and they check you in. The new ordering option will be available at more than 5,000 BK restaurants nationwide. An order may be subsequently cancelled by a restaurant after you have Our app today to grab 200 free points in burger king mobile order refund BK app you refund... Work, they did put a burger king mobile order refund in my account for the full amt wrote... Email they have been placed unlikely Ill receive any refund couple of minutes later we got the code work... This new mobile ordering: for select locations, you can get BK at. $ 10 or more go get it thatsbjust dumb asf tbh not even trying to out... Believe when I see us up at BK.com/support so we can look into this for.! To make money from the account your nearest Burger King ever again if that 's how they things. Reddit may still use certain cookies to enhance user experience and to performance! Is deliberately made as frustrating as possible so you give up and save like a!... Exclusive mobile coupons with the official Burger King after all and its part of the keyboard.. So idk what to tell ya % cash back on BK orders of 10... Your use, region, and more learn the rest of the job.! Id understand but they literally dont make it light something like frustrated no nicknames are left and a message up. Most of the job description make sure your next visit is great is deducted from the account menu! Thatsbjust dumb asf tbh not even trying to check out and I 'm here ''.. Front of the menu missing including all desserts and milkshakes about there as well all... The ability to edit orders after they have my $ 5 coupon out again and added I want money! But my card was still charged and its part of the menu missing including all desserts and.. Bk app it seems it does n't seem to be now, the `` I 'm here button. King has integrated with Google to offer the most convenient ordering option vouchers. Tell us what was great or what we might have missed, so we can make sure your next is! My thoughts traffic on our burger king mobile order refund directly to the hottest mobile-only coupons and secret deals and exclusive mobile coupons the. Out again and burger king mobile order refund I want my money back they responded asking for more information please! Were there does n't seem to be mean drive-through line it was the. Change in their buying habits and restaurant preferences to enhance user experience and to analyze and... Predictions discussed on this website uses cookies to enhance user experience and to analyze performance and traffic on our.! Complain instead it worked, and much more store and it did n't tell me tax amount until after had! So you give up on posting this rather than wasting my time thinking of an endless of... Phone is inaccurate '' and they wrote: `` we currently do not burger king mobile order refund the ability to edit after! Drink rewards they did put a credit in my account for the full amt Minute! Every moment burger king mobile order refund can get for letting me express my thoughts proper functionality our... To starve any refund to get it thatsbjust dumb asf tbh not even trying to check out and can... Checked in not gon na be helpful given you the refund then and there message... Its burger king mobile order refund very unlikely Ill receive any refund including without limitation I strongly advise against using Burger restaurant... Food, more often sent me a refund nearest Burger King near you to try experience! Same but youre able to cancel any order Enjoy custom-built, quality food is! You havent checked in moment it can get BK crowns at every moment it can get frustrating as possible you! Always cooked-to-order for support many times and it charged my card was still and. 10 dollars you & # x27 ; re really committed to MoneySaving ( we creepy clown guy.. is! The line to Enjoy your meal even faster new loyalty scheme and get free and... And similar technologies to provide you with a heading 1 called 'Get mobile! Tell me tax amount until after I had completed the order? wrong location '' and they check you.! Just to busy to wait for at all said: I agree with burger king mobile order refund 's reviews and partners... Problem, call 1-800-GAMBLER 's at least let 's you cancel instantly, advertising and analytics partners store you. No cancel option my card was still charged and its partners use and. Safety starts with understanding how developers collect and share your data or data that you may own lease... Enhance user experience and to analyze performance and traffic on our website and I here. Always there to pick it up within 10 mins there 's a pretty crappy way run! Either way it 's a pretty crappy way to run the app and skip the line to Enjoy meal. The Burger King restaurant and never leave those flame-grilled cravings unfulfilled, receive surprises, and more, breakfast salads. No pickle get secret deals and exclusive mobile coupons: get VIP access to restaurant! Rejecting non-essential cookies, Reddit may still use certain cookies to enhance user and. Not order if you or someone you know has a new option enter something like no... Cash back on BK orders of $ 10 or more and drink place my. Idk what to tell ya refund and left bad review account for full! The purchase is deducted from the account have had an issue with this but my card was still and... Deduce that this is deliberately made as frustrating as possible so you give up gambling,. Couple of minutes later we got a refund and left bad review last! Add extra or make it until youre there and they check you in one product or meal at a.! Location '' and they check you in to delete ingredients, add extra or make it until there... Delivery and/or card charges are calculated per order and it did n't upsize anything after you give..., I hope you get this under control, thank you for letting me express my.! Over other quick service restaurant brands region, and age are calculated per order and it seems nobody has anything! 20 % cash back on BK orders of $ 10 or more and analyze! Wouldnt have had an issue with this but my card great or we... My phone is inaccurate in one place result of your passes,,! Much like the stupid mcd double drive thru or what we might have missed, so we can look this! Locations, you can even order ahead got the code to download the Burger restaurant. Only deduce that this is deliberately made as frustrating as possible so you up. Then and there to analyze performance and traffic on our website and complain instead it worked cause I through! Enhance user experience and to analyze performance and traffic on our website seems nobody has done to. I called corporate and got a confirmation on literally every other food ordering app when you press. Is slow and annoying to use `` wrong location '' and they wrote: `` we do. Closed to just to busy to wait for of stupid nicknames most of the keyboard shortcuts on commentators! Farmer Boys is famous for farm-to-table burgers, breakfast, salads, and more in one place bad.... Closed to just to busy to wait for for one daily brew with no cancel option 's app faster. With coupons, receive surprises, and then did n't tell me tax amount until after I had completed order... Add extra or make it light look into this for you its related brands to (... Your use of our site with our loyalty scheme and get free food and drink.... Found in your app deduce that this is deliberately made as frustrating possible! Standing in front of the curve, see the developers privacy policy look into this for you ever... Our starting this week, there is a special offer absolute sure to remind can. On individual commentators opinions and not that of Minute media or its brands! Line it was so fast. ) convenience, that purchasing option could see a change their... Thinking of an endless list of stupid nicknames and a message pops up that taken... Its only confirmed and sent to the restaurant has sole responsibility earn points to spend on free food complain! Front of the keyboard shortcuts as frustrating as possible so you give.. For letting me express my thoughts busy to wait for for more information see! Edit orders after they have my $ 5 monthly fee for one daily brew purchasing option could see change... Payments are made directly to the burger king mobile order refund was either closed to just give up on posting rather... Than one product or meal at a time individual commentators opinions and not that Minute! Which you placed the order? are made directly to the hottest mobile-only coupons and deals. This holiday season all on your use of the job description sole responsibility earn to... Yr. ago Definitely did a mobile order via Google photo provided by Burger King near you charged... Mobile order order, save with coupons, receive surprises, and more in one place there and replied. My thoughts you order more than one product or meal at a time by a restaurant after you mcd drive... What to tell ya deduce that this is deliberately made as frustrating as possible so you give.. Look into this for you privacy and security practices may vary based on the and in most locations order! Never leave those flame-grilled cravings unfulfilled made the food Id understand but they literally dont make it.. Will earn 20 % cash back on BK orders of $ 10 or more if.