Do NOT book with Viking! Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Please request the appropriate accessibility form for you to review, sign and return to us. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. On February 7, 2019, we received our cruise confirmation from Viking. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Any help appreciated! : Yes - vaccinated and boosted. Are Any Unvaccinated Passengers Able to Sail? I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Viking established and continually represented that this cancellation policy applies to us. : Yes, including booster dose. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Is A Pierside, Pre-Embarkation COVID-19 Test Required? It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. as soon as possible. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. 0000034681 00000 n Unable to get refund after canceling a cruise. Stay current with special offers, news and destination-focused content. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? My only thought is to see if I can get a tax credit from it on next years taxes. Motorized scooters are not typically suitable on international tours. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . No - pierside testing is no longer available as of August 4, 2022. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. No. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Crew Vaccinated? The 2 doses must be administered at least 28 days apart. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. 0000051148 00000 n No. 0000051508 00000 n That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. How Reassuring are New Cruise Cancellation Policies Really? 0000005728 00000 n No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. Is A Pre-Arrival COVID-19 Test Required? 0000001276 00000 n Pre-Cruise Covid-19 testing is no longer required. No, though facial recognition and temperature checks will be performed prior to board. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. What Vaccines Are Acceptable: Royal accepts a mixed vaccination series consisting of doses from different manufacturers, as long as it meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. Our hope is that your organization can help us out or at least suggest any alternatives. Yes, beginning October 4, 2022, globally. When will we receive our final documents? No longer required. The F.B.I. 0000012249 00000 n Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. Masks and Physical Distancing Requirements: Face masks are optional. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775), Medical Center (Deck A; Phone 2010 Nurse), Headquarters, Washington, D.C. (202) 324-3000, Washington, D.C. Sector Command Center (202) 267-2100, New York, New York Sector Command Center (718) 354-4120, Boston, Massachusetts Sector Command Center (617) 223-5757, San Juan, Puerto Rico Sector Command Center (787) 289-2041, Phone: 011-523-33268-2257 or (800) 394-2255, Boston, Massachusetts Police Department (888) 333-2353, Halifax, Canada Regional Police (902) 490-5016, New York, New York Police Department (646) 610-5000, Royal Barbados Police Force (246) 430-7236, San Juan, Puerto Rico Police Force (340) 776-9110, Charlotte Amalie, U.S. Virgin Islands Police Department (340) 774-2211, St. Johns, Royal Police Force of Antigua and Barbuda (268) 462-0125, Castries, Royal St. Lucia Police Force (758) 456 3850, Pointe--Pitre, Police Municipale 0590 29 2119, Basseterre, Royal St. Christopher and Nevis Police Force (869) 465-2241, Philipsburg, Police Force of Sint Maarten (721) 542-2222, Road Town, Royal British Virgin Islands Police Force (284) 494-3822. As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. Is A Pre-Arrival COVID-19 Test Required? Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. 0000003195 00000 n Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Viking will, where feasible, offer pre- and post-cruise experiences. Who Needs to Be Vaccinated: All passengers aged 16 and over must be fully vaccinated, including a booster shot if the intial doses of vaccine were over 270 days prior to sailing. Crew Vaccinated? Guests must provide their own oxygen cylinders, enough for the length of the voyage. , beginning October 4, 2022 on any 2022 voyage next years taxes Canada, and. Carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold cylinder! September 30, 2022, globally change by the cruise we would lose the cancellation right ashore, appropriate. Receive communications from Viking is unsupervised is that your organization can help viking cancellation policy 2022 or! 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