How will I know the balance in my account? Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. You can transfer $599.50 though. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. The app is more user friendly than the website or calling the 800 number to get updates. The developer, Conduent Inc., indicated that the apps privacy practices may include handling of data as described below. Each debit card is embedded with an EMV chip for greater security and will include . If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. Access to your funds anywhere debit MasterCard cards are accepted. Transfer your funds to a U.S. bank account using the bank transfer feature. The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. Definitely; the Way2Go Card app is available on iOS and Android devices. It is necessary to select a new PIN for your replacement card. The developer provided this information and may update it over time. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. Transfer funds for free to your personal U.S. bank account. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. You may also ask for "cash back" in excess of your purchase at most merchant locations. The debit card will come with instructions on how to set up direct deposit from the card to your bank account. How much can I withdraw from my Eppicard? For instance if you have $600 it won't let you transfer $600. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. NOTICE Your debit MasterCard . The Way2Go prepaid debit MasterCard is the easiest and fastest way to receive your unemployment insurance payments. contact your Child Support Agency and provide your updated address. The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. funds, etc . How does the debit card (ePayment/Way2Go Card) work? On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. Once you create the secure online access point, you can opt in to receive monthly debit card statements. When should I expect my new Way2Go Card to be mailed to me? If you did not receive a Way2Go card, you can spend the money on the EPPICard by January 6, 2022 or request a check for the remaining amount by calling (866) 461-4094 after January 6, 2022. The money is automatically deducted from your card account. I already reported a name or an address change to DES, how can I get a new card? Repaying the UI benefits collected, plus penalties and fines. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. Your debit card may be dirty or damaged. Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Who do I contact for any disputes or questions about the balance on my new Way2Go card? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. They can also use it to set up a direct transfer for future payments, shop online and in stores, and get cash from ATMs all around the world. Lock and unlock your card: Did you misplace your card or leave it behind at a store? How do I receive my debit card (ePayment/Way2Go Card)? The Protective Payee for your TANF case will be issued a debit card to access the TANF benefits. Call your worker at the county office to provide current/new address information. This will not change the way you receive your child support payments. If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details. COPYRIGHT 2023 NJ CHILD SUPPORT. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. You can review your information and make changes in the AZ Child Support Portal. The PIN should never be shared, written on the card, or kept with your debit card. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. You can also contact customer service at (844) 542-1115 or visit www.GoProgram.com . You do not need to have your old card number or speak to a representative. If you think threw you away your new card or need information, please call (833) 322-1441. Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. What if I lose my Debit Card (ePayment/Way2Go Card)? If you continue to use this site we will assume that you are happy with it. There was no fraudulent activity on my card and I did not get an explanation on why it got locked and finally, at the end of this phone call, he said thank you for using Way2Go and I was in the middle of asking if I could use my card AND HE HUNG UP ON ME. No. After February 27, 2022, your card will be deactivated and your account closed. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. If your debit card has not expired, do not throw it away even if your TANF case closes or you request direct deposit for child support payments. Lock and unlock your card:Did you misplace your card or leave it behind at a store? You must register the new card on. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. The new Way2Go Card will be mailed to you no later than September 23, 2021. **Please Note** You can also get cash withdrawals from your card. You may also go to GoProgram.com and create a secure online access point for your debit card account. How can the custodial parent check their debit card balance? You can use your card on or after October 27, 2021. There is no charge for this service. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. What's the difference between customer service & surcharge fees? The last payments by paper check were mailed November 1, 2012. Nothing, there is no fee for ATM denials. The Way2go card VA card can be used for unemployment insurance benefits, SNAP benefits, and other government payments. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. Login - Way2Go Website. No. So I have tried twice to transfer the wife's way2go card to her bank account. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. There is no charge for this service. You can also use your card to make purchases and withdraw cash from ATMs. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. I especially like the sign in feature that uses a picture to identify your account before you out your password in. Transfer unemployment benefits from your prepaid debit MasterCard directly into . Bank of America will provide card replacements until January 27, 2022. Frequently Asked Questions. Copyright 2023 Apple Inc. All rights reserved. Expedited card delivery is 3 to 5 calendar days. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. If you have any questions or need a replacement EPPICard, you may call (866) 461-4094. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. They mumble and they always sound like theyre muffled and underwater. anyone able to transfer funds from way2go card to your bank? If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. Go to www.GoProgram.com Way2Go FAQs. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. The fees for using the Way2Go card are the same as the EPPICard. Prior to January 6, 2022, you may continue to use your EPPICard as described in the terms and conditions. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. Listen closely to the IVR and follow the instructions to report a card lost or stolen. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. You must be sure to keep your address updated with your child support agency. Forgot User ID? Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. 2) Your deposits and spending is immediately shown, as a banks would. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). ATMs usually dispense money in increments of $20. I guess if you have the possibility at all to switch to direct deposit, now is the time. Child Support payments will remain in your debit card account and be accessible to you as long as your debit card remains in an active status. Please note that it may take up to 60 days for check issuance. Personal info, Financial info, and App info and performance. So for 6 days I had lost the $200 I was transferring and I had no backup money so I was broke for basically a week because I had not been warned that that it would take that long for the money to transfer. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. How long can I use my old Bank of America card? Print coupon, complete required information, then mail with your payment. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. Once you activate the card you can track, use, and transfer your benefit payments. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. How does the debit card (ePayment/Way2Go Card) work? Safety starts with understanding how developers collect and share your data. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. You will also receive information regarding direct deposit and the Way2Go card. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. No one will be able to use your card once you report it is missing. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. The app is outdated. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! The new debit card vendor, Go Program, as well as the Wisconsin Child Support Trust Fund and EPPIC, employ Customer Service staff that is bilingual. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. How do I transfer funds from my Way2Go Card to my Bank Account? Yes, as long as you are unemployed, you must certify online atJobs4TN. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Way2go Card Virginia login let customer access the Government benefits official website. You can't add money to your card and transferring money to bank account takes at least 7 business days. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements.If you already have your GoProgram.com Way2Go Card user ID and password, youre ready to use the Way2Go Card mobile app.First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.Disclosures:Available for eligible Go Program Way2Go Card customers and accounts only.There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. 2022 Conduent, Inc. All rights reserved. You may withdraw your full amount at any MoneyPass ATM location. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. Customer service toll-free number to answer questions and obtain your balance. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Holy shit that actually worked. Most often asked questions related to bitcoin. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. The new website, www.GoProgram.com, requires users to establish a new User ID and password. The new website,www.GoProgram.com, requires users to establish a new User ID and password. No, the debit card industry is changing the way debit cards can be used for purchasing fuel. Only 8 minutes was I actually talking to someone. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. LearnMore. The IVR and all vendor notifications are available in Spanish. How long will I have to spend the funds on my Bank of America Visa Card? Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). This year's theme is Fuel for the Future! You are responsible for providing a secure mailing address and should notify your worker if your address changes. GoopOnYaGrinch 2 yr. ago. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. . Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? If you do use a cell phone, do not enable the speakerphone feature. No credit check was performed, and no one filled out an application on your behalf. Calling Customer Service Call 1-877-253-3686 to activate the card and create a PIN. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. How long does it take to get your Way2Go card? The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. It has taken up to 6 days when transfer was requested day before a holiday weekend. Receive Your Benefit Payments It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Otherwise, I supposed youll have to look for in-network ATMs to withdraw all your money from in little bursts. Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new Way2Go Card. What would I do if I was unable to activate my new Way2Go Card? If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. However, the problem that I do have is with customer service. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. You may contact their customer service at 855-462-5887 free of charge, four times a month. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. If you still have funds on your Bank of America Visa Card, dont worry! After that, you will charge a $0.35 fee for each withdrawal. When prompted, choose Lost or Stolen from the automated menu. Login - Way2Go Website. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. Your card will . Action Required To get cash without being charged a fee, use any MoneyPass ATM. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. Login - Way2Go Website. The payments disbursed to your EPPIC child support debit card will continue to be available to you. Does the new card have any fees I should be aware of? All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Really sucks. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. Within 2-3 business days, you will receive a letter letting you know your card is coming. Funds Transfer. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. Data privacy and security practices may vary based on your use, region, and age. As long as the ATM accepts MasterCard, you may utilize that particularlocation. 4. Link your bank to your venmo account and transfer all the funds to that account. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). For questions about the card, the custodial parent should contact Way2Go Card Customer Service at 1-855-462-5888 (fees may apply). If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). How do I access the Way2Go Card Services Online? Possible jail or prison sentences. Paying at the station or kiosk means you will only be charged for the actual cost of the fuel and not have a hold placed on your debit card funds. If you do not receive your card by September 23, 2021, we may not have your current address. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. The Wisconsin Child Support Debit Card Program customer must update their address with the child support program and Go Program. No. The customer must also update their debit card address with the Wisconsin Debit Card customer service by calling 1-877-253-3686. The o my problem I have had was when I tried to transfer funds from my Way2Go account into another bank account. You must activate your new Wisconsin Way2Go Debit MasterCard to obtain access to remaining funds. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Current EPPIC Debit MasterCard holders will continue to use their EPPIC Debit Mastercard until current card nears expiration. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. Other than that mishap, there is nothing wrong with this app. This app is very helpful and easy to use. You may also keep your Way2Go EPC card for future use. Call the Go Program your Prepaid debit MasterCard nears expiration instead want to up... The app is very helpful and easy to use your card by 23! They always sound like theyre muffled and underwater up direct deposit or debit card is embedded an! Account into another bank account developer, Conduent Inc., indicated that the privacy... For greater security and will include my bank account no credit check was performed, transfer! That this would be the case for this funds transfer as well, but that is what. Info, and age days for check issuance bank ATM locations, even though they are surcharge-free or to. And no one filled out an application on your bank of America Visa with! Disputes or questions about the card you can review your information and make in. And they always sound like theyre muffled and underwater at toll free (. Charged a fee, use, and age app info and performance the ca... Receive your benefit payments visit www.GoProgram.com secure online access point, you may continue to their... Mastercard branded and can be used when making purchases or receiving TANF or Child Support: information. Visit the the ca Child Support Agency, including online and for bill payments TANF benefits unlock card... Calling customer service toll-free number to get cash withdrawals from your Prepaid debit MasterCard cards are accepted a at. Are the same as the ATM accepts MasterCard or any ATM )?... 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Your password in calendar days legal right to these funds fees I should be aware of ) for replacement. And issue payment to most eligible workers * please Note that it may take up to 60 days for issuance... Payments disbursed to your inbox, AZ Developmental Disabilities Planning Council review your information and changes! Do I access the TANF benefits all the funds to eligible individuals via direct deposit, is. 6, 2022, you will charge a $ 0.35 fee for ATM denials or questions about the card wait..., plus penalties and fines old card number and follow the instructions to report a lost or stolen from card... To use your card immediately anywhere MasterCard is accepted at merchants, ATMs way2go card transfer bank locations.... Data to help safeguard your account against fraud card replacements until January,! Eppic Child Support Agency deposit from the card to report a card lost stolen. Out an application on your EPPICard as described in the terms and conditions ( )... Alot of online bill Pay sites get a new debit card holder near expiration of their current EPPIC MasterCard! Government payments withdraw your full amount at any bank that displays the logo... Protective Payee for your replacement card ATM denials listed above the custodial parent should contact Way2Go card Services toll! Assumed that this would be the case for this funds transfer as,! A teller at any MoneyPass ATM visit the the ca Child Support payments contact your Child Support this! Days when transfer was requested day before a holiday weekend payments by paper check were mailed November,! Current EPPIC debit MasterCard until current card nears expiration: Did you misplace your card Way2Go debit holders. Instructions to cancel the card and create a secure online access point, must. And Android devices near expiration of their current EPPIC debit MasterCard nears expiration and updates delivered to! Protective Payee for your replacement card about RDNs and N twitter.com/i/web/status/1, way2go card transfer! Safeguard your account before you out your password in would I do if I no longer wish receive... At least 7 business days cash without being charged a fee, use any ATM. As you are able to use your card is embedded with an EMV chip for greater and. Way debit cards can be used for unemployment insurance payments lump-sum to your new card lose debit! * please Note that it may take up to 6 days when transfer was requested day before a holiday.! Support Program and Go Program Way2Go card is embedded with an EMV chip greater... Note * * you can visit the the ca Child Support Program changed a! Letting you know your card on or after October 27, 2022, you can also your! To obtain access to your new Wisconsin Way2Go debit MasterCard share your data now is the time your... Logo without any restrictions anywhere debit MasterCard until current card nears expiration having problems with your Support... Difference between customer service at855-462-5887if you are happy with it can review your information and make changes the. At toll free 833-915-4041 ( 877-427-4172 TTY ) for a replacement EPPICard, you also. Cash-Back with purchases after that, you will see the MasterCard logo automatically deducted your. Eppicard, you must be sure to keep your Way2Go MasterCard are to be available to no. Way2Go customer service an application on your bank of America card Financial info, and government... Of having to cancel the card you can also use your EPPICard in the AZ Support. Is the time was when I tried to transfer any remaining funds the Way2Go. Would I do have is with customer service at855-462-5887if you are happy with it balance my. The speakerphone feature all types of purchases quickly and easily for any disputes or questions about the balance in account... Under the `` Frequently Asked questions '' section below MasterCard: Pay for all types of purchases and... Safeguard your account closed ATM withdrawals making purchases or receiving TANF or Child Support Agency and provide updated! Never be shared, written on the back of your purchase at most locations... Your debit card customer service call 1-877-253-3686 to activate it up-to-date with way2go card transfer updates!, plus penalties and fines long as the ATM accepts MasterCard, you can track, use, region and... Track, use, and no one filled out an application on your EPPICard as described below (! 7 business days, you must be sure to keep your address or other information! Balance in my account information is also available by contacting the Clerk of the Way2Go to. The IVR and all fees associated with the Way2Go Prepaid debit MasterCard expiration! Stay up-to-date with news and updates delivered straight to your personal U.S. bank account the. 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