Some saw it as another sign that impersonal market forces were unstoppable. Another patron, Natalie De La Rosa, said I travel every week for work and find these common issues everywhere now. Taco Bell received the lowest score, D, of all that actually participated in the survey. An employee told us to wait for a second before we could order. [Related: Six More Classic North Carolina Drive-Ins]. production by 70%. For the second time our order was complete and the total time at the drive-thru was 15 minutes. The 1960s architecture, croaking call boxes, and carhops toting plastic trays stacked with steaming fries and frosty shakes: What-A-Burger the beloved North Carolina chain, not the popular Texas franchise is a living remnant from a time when cars were king. KENS 5 asked fans on the streets and on Facebook this question: What differences have you noticed at Whataburger since it changed owners in 2019? All-the-way isnt mentioned on the outside menu, but if you order that way, your burger will come topped with chili, coleslaw, and diced onion. Something that simple changes the whole Burger for the worst. Has this happened to other people too? Now I don't think I'll even bother stopping in one again. But the closest bakery didnt make the five-inch buns he had been using. It has raised multiple billion-dollar funds, and its investments include coffee pod maker Keurig Green Mountain Inc. and whiskey distiller WhistlePig. so, I dont like that.. I'm no help to you. It is located near the Medical Center off Fredericksburg Road. Whether you're ordering from McDonald's or Burger King, fast food hamburgers have a distinct, addicting quality. We'd never go to the Burger King on Ella north of 610 North. I think the new owners Its more of making it relevant to today. The remodeled restaurant on Zarzamora is a modern way of holding onto a past and carries the history forward, but the changes in the prototype for new locations neuter their building uniqueness, he said. That's what I'm starting to think is going on. The whole approach of the Dobson family in Corpus Christi Texas was to have a better hamburger. The company had outgrown its Coastal Bend headquarters by 2008, and executives were worried about the potential for hurricane damage. Mike Bost had job prospects when he graduated from UNCC in 1970. We will always be Texan and represent you in a way that makes you proud., An open letter to our beloved fans: pic.twitter.com/3pVjZ7zmKc. While the Big Mac's official ingredient list mirrors this statement, a reporter with Good Morning America was invited to a McDonald's food plant in California to see for himself. I don't think they could make that kind of claim if it weren't true. Why can't some people give it up and stop trying so hard Who cares ?? While most fast food chains state that they use 100 percent beef, there are many more components to the burger than meets the eye. Theyre outperforming the broader industry.. It features the restaurants iconic A-frame and flying W in the sign and glass walls on three sides. My, what a big menu we have today! Yah , I went the other day it was all bread with a super thin patty. Harmon and Grace are both gone now and the kids have taken a different direction. The proportion of the bread and veggies to meat has changed. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Some longtime Whataburger customers claim their meal preferences havent changed a bit, but they probably have. Copyright @2023 TigerDroppings.com. 10 Double Meat Whataburger Box. It recently updated its 7007 S. Zarzamora St. location, shown here. Franchising can help a chain rapidly expand, but the selectivity you need to have to be successful in franchising is probably a little underrated, Henkes said. Because Whataburger menu prices can vary by location, Ill just be focusing on the quality of the chains menu offerings. Each and every Whataburger is still made to order using 100% pure fresh beef thats never frozen. The burgers are served on big, toasted five-inch buns. Press J to jump to the feed. And if you're craving a bite of a Big Mac without too much guilt, you can always omit the special sauce and pair the burger with a side salad to add more satiating fiber to your meal. With its dishes made using family recipes, this colorful Mexican restaurant in Sanford earned recognition as one of the best new dining spots in the country. It's not your imagination that the brands quality is suffering. A first-person tour of the Justin Boots factory floor in El Paso, Texas. Theres also the difference between two dashes and a capital A. Texass Whataburger, founded in Corpus Christi in 1950 and now based in San Antonio, has more than 800 locations between Arizona and Florida, revenues of more than $2 billion, an orange-and-white logo, and 1960s-style A-frame architecture. Spicing Things Up: Whataburger Buffalo Ranch Chicken Lineup Returns for a Limited Time, Get Ready for More Bold Flavors: Whataburger is Growing in Memphis, Whataburger Celebrates One Year of Delicious Dining in Colorful Colorado, MyWhataburger Used to live near it and no matter the time of day or night the service was outstanding. When I order I feel like I'm getting a 50/50 chance for it to taste good or bland these days. Most fast food chains are transparent about their meat's production process, but the other ingredients that go into their beef patties? About that Witch Doctor: Its a What-A-Burger signature drink, a muddy-red mixture of all the flavors from the soda fountain plus pickle juice, and topped with a bunch of pickle slices and a lemon wedge. In the end, Raising Cane's took home the win for me with the chain's near-perfect chicken tenders and fair prices. Pockets of die-hard fans have thrown fits over the new look. They actually buy thats 100% beef and is typically 90/10 ifyou want to put it in super market terms. While companies announcements regarding antibiotic use were taken into consideration in the report, the survey requires hard evidence to justify their claims, and serves to raise the often low public awareness of antibiotics in meat. Now it's a quarter. McDonalds the largest purchaser of beef in the world got a C, while major restaurant chains such as Burger King, Sonic, Applebees, Starbucks and Olive Garden got an F for declining to participate. Seemingly-innocent pickles pack in a lot more than just vinegar-soaked cucumbers. It appears to me that it is thinner as well. Now her grandmother is in a nursing home, but that hasnt stopped them from enjoying Whataburger together. 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It comes down to having great locations and executing incredibly well, and that goes back to having the right culture and people so you can take care of folks from the beginning, he said. photograph by Joshua Vasko. Whataburger Salad Menu The salad menu is made up of different kinds of salads. Walt is the best troll on the site. Its difficult to maintain consistency as a brand expands and starts to franchise, said David Bojanic, a professor of tourism and sports management at the University of Texas at San Antonio. xhr.send(payload); April is a born-and-raised Brooklynite who has a passion for all things health, wellness, and tastebud-related. The menu consists of Whataburger, Justaburger, and Whatachickn. The Witch Doctor may have been named for the 1958 novelty song by David Seville, but no one knows for sure. These were undeniably classic chicken tenders, similar to the ones from Whataburger, but they were a touch too fried for my liking. Gonna have to find another place ,WHERE'S THE BEEF !!! There is a recipe if you will for Whataburgers success. However the Rayvegas Sonic located in beautiful, sunny downtown Rayvegas does NOT use frozen patties. The court ruled in 2004 that there was no issue because consumers werent likely to be confused by the two companies. Interpreting the menu at a North Carolina What-A-Burger sometimes takes help from a local: The What-A-Burger and What-A-Cheeseburger are larger than the regular hamburger and cheeseburger, and they come with pickles, lettuce, tomato, onion, and mustard. Just read your comment..same thing here in Houston ( May 2022..tried multiple locations in the past few months and they have all gone downhill..dry meat, barely warm buns, limp lettuce, tasteless tomatoes and onion, plus limp undercooked fries..I'm owspending my $ at the mom & pop joints, or local small restaurants..Whataburger has taken their customers for granted and they lost my business. It definitely depends on where you go to. Its pushing into new markets, including Kansas City, Mo., and cities in Tennessee. I worked at 2 different Whataburgers for a while. wouldnt know what's best, never had a fast food burger, They buy it from a company called "Fresh never frozen". No one is completely clear on how the Whataburger/What-A-Burger coevolution happened. I still wait ten plus minutes in the drive-thru for a decent burger and fries. But the additives don't stop at the burgers. piled up pickles, way too much mustard and how can you possibly have a stale bun when you sale so many burgers? The company, which celebrates its 70th anniversary this month, is also remaking existing restaurants. Turning 68 years young in August 2018 gives us an extra burst of pride in our good food and the great family thats brought us here. Get the best food tips and diet advice every single day, Now, you'll have the best and latest food and healthy eating news right in your inboxevery It's not a big deal to have eaten them or occasionally have one. The state is home to the bulk of the burger chains locations. Whataburger serves lunch and dinner menus throughout the day, and the pricing starts at $3.39. The Jetsons-era sign is a tower of images: a star, a fully dressed cheeseburger, a Cherry Lemon Sun Drop logo, a pig emblazoned with PIT BAR-B-Q in neon, and a flashing arrow in case you miss all the other stuff. Were here to protect the brand and keep it going just like they established it, but were here to expose it to a lot more people out there.. Harmon Dobson knew how to make a burger. I witnessed the ticket printer print out orders continuously until the paper went all the way to the floor and started piling up as the printer kept printing new orders non-stop. But none of them are my 'home' Whataburger. My meal cost $9.89, excluding taxes and fees. All Rights Reserved. One burger was missing from our bags. A prototype for new restaurants reveals a modern, boxy building with expansive glass windows. WTF is wrong with your brain? However, I did think the other tenders were slightly crispier and had just the slightest hint of more flavor in the batter. It's probably true. On ExpressNews.com: Whataburger sells majority ownership stake to Chicago investment firm, the end of an era for the Texas staple. Put down your phones, guys. if( navigator.sendBeacon ) { Others, resigned to the change in ownership, posted on Facebook and Twitter, asking BDT not to change the brand. Does anyone else think that whataburger burgers have been dropping in quality over the past year or so. Dad, Mom and I have already stopped going there less often. What a shame. Family-oriented communities such as Kansas City are attractive to the brand, and Nashville, Tenn., is a growing city that draws plenty of tourists, exposing visitors in the country music capital to Whataburger as the chain expands east, Nelson said. As an employee, Ive had days when I made my own food and it was subpar (made fresh too). Days later, we went back to the exact Whataburger around the same time to get the same order. The Chain Reaction III report explains that rampant usage of antibiotics in our food supply can result in the development of antibiotic-resistant bacteria coupled with the "declining ability of antibiotics to cure diseases they once easily vanquished." Last 3 days Ive gotten it absolutely terrible. Do you think that it's due to the fact that Whataburger was sold to that company in Chicago? A team of advocacy groups, including Consumer Reports and the Natural Resources Defense Council, released its annual report card of chain restaurants Thursday. Its more of making it relevant to today.. A man with a dream is how Whataburger came to life in 1950. 11 in Mooresville, the one beside the railroad tracks that split downtown in two. I think it changed the way people saw them, he said. But the company, like any other, must make changes over time to compete with rivals and continue drawing new customers, Bojanic said. And different locations have slight variations. I wanted a distinct crunch when I bit into the tenders, but they didn't deliver that. Were here to protect their legacy, he said. On one side, a group of touring motorcyclists headed to Little Switzerland are milling around, waiting for their burgers and pulling out phones to settle the question that a lot of out-of-state visitors ask: Is this the same as the Whataburger in Texas?. Find time to see the biggest Whataburger mum ever -- on display in Texas this month! Climate Change: Plant based meat production involves low greenhouse. Sorry to hear that. Get the best food tips and diet advice Such as your favorites, your best experience, or anything else! Engaged couples take photos at its restaurants, fans throw Whataburger-themed parties, and customers regularly steal the chains orange-and-white table tents. We've received your submission. Shakes watery people don't give a damn I told one guy about the problem he walked off didn't even report it to the Cook. Dear Whataburger please pay your employees more so they respect your brand and keep it going I dont think any investor, getting Then the location I was hired for finally opened and we were retrained by special team people, and our managers cared more, so we had much better quality. Everything is still good as far as I can see.. I used to think I would franchise one some day. It seems like they have had a different consistency the last couple trips and less salt. Whataburger already had shut down its Corpus operations and set up temporary headquarters in San Antonio more than once because of storms. It gets murky. The Whataburger store at Nacogdoches and OConnor is one of those being remodeled. The Fort Worth resident bought it for her fianc for his first Fathers Day celebration, but her daughter soon snatched it. Im cant pinpoint it but something is wrong. New toppings left Whataburger, because it was so Texas-focused, able to really explore and offer the kinds of flavors people in Texas want, Cardwell said. The old expression: Dont mess with Texas, and that is what these fans are of Whataburger: Dont mess with Whataburger, he said. Whataburger plans to build 15 restaurants this year and 25 restaurants next year in new and existing markets. Get the best food tips and diet The survey analyzes the use of antibiotics in the beef sold at 21 franchises. Ty I agree 100% w this post as a native Texan of 33 years, whata is just not the same burger and it saddens me. Hair stood high, and hats looked kinda goofy in 1970, but pride was in style just as it is today for our Family Members. Heres the basic ButterBurger line-up at Culvers: ButterBurger The Original. I don't think so - I've eaten WB regularly for years and I haven't noticed any difference. In the end, it was a really tough call on whether I preferred Zaxby's or Raising Cane's chicken tenders. I'm not sure about the patty handling practices at run of the mill Sonics. Kitchens are being designed to make the food preparation faster and more efficient. The uproar prompted Whataburger to reassure its followers it will always be Texan.. A common mistake by new owners: Something new would be better than something old, Cardwell added. The meal deal included a large serving of fries, a drink, and a biscuit, as well as a choice from a variety of different dipping sauces. Rude employees, cold burgers, poorly constructed burgers i.e. I wonder what they will screw-up next. Denise Chapa grew up eating Whataburger with her grandmother, who would pick up Chapa for a visit and stop at one of the restaurants on the way back to her house. The one nearest my house has dropped off considerably. Texas Vista Medical Center to close May 1, Cold front brings chances of storms and gusty winds to San Antonio, Severe thunderstorms southwest of San Antonio with a chance for more Thursday | FORECAST, Yum! They also offer other items such as taquitos, salads, chicken sandwiches, and much more. A true Whataburger will be built on a 5-inch bun and will be made with a 1/4 pound fresh (not frozen) beef patty. Raising Cane's was one of the smaller chains I tried they have around 617 locations in 33 states, compared to 314 Cook Out locations, 944 Zaxby's locations, and 790 Bojangles restaurants. It's a double-fail, prices are up and serving is less. It wouldnt be sitting for too long, but after 5 minutes were suppose to throw them out because that starts to happen, and it sounds like their giving you pattys that have been sitting for 5 minutes instead of just cooking new pattys. WebDid Whataburger change the way they make their fries? The following decade, the chain started operating some locations around the clock. About half are currently open. Whataburger had opened 17 restaurants in Texas, Florida and Tennessee by 1960, and built its first A-frame restaurant not long after. Lucky if one of them are hot. WebWhataburger is a fast-food restaurant exclusively famous for hamburgers made with umami flavors. BDT Capital Partners is known for advising and investing in family and founder-led companies. Branch and Dobson didnt find out about each other until 1970. You can still order a Double What-A-Burger with crinkle-cut pickle slices. The chain was built upon the idea of a large burger that took two hands to hold, according to its website. Im former management. The three-piece "snack" cost $4.39, not including tax. Number one is always the safe bet, Guadiano said. The firm ranks Whataburger the 30th-largest U.S. restaurant chain by sales, which totaled about $2.5 billion last year. When granddaughter Denise Chapa visits, she religiously brings Garzas order: a Whataburger Jr., all the way, no cheese, cut in half, paired with a Diet Coke with no ice. 2. It also has to adapt to customers changing tastes. Now, theyve expanded to a 64-acre farm in Guilford. The North Carolina What-A-Burger chain wasnt involved in those discussions. There is no filter or throttle for Curbside orders and the team is overwhelmed and underappretiated. Both remain on Whataburgers board. Reddit and its partners use cookies and similar technologies to provide you with a better experience. COVID-19 has forced restaurants to close dining areas for months and lean on drive-thru, takeout and delivery sales. Its not due to Chicago. It happens with every company. Common toppings, such as pickles, from McDonald's, Jack in the Box, and White Castle, have their share of potassium sorbate: a preservative which a Toxicology in Vitro study found to damage the DNA of human white blood cells in a lab setting. Part of it is dont lose sight of your core business, Henkes said. Remodeled restaurants will include a combination of the new prototype and elements of the Zarzamora location, with updates depending on the needs of each restaurant, a spokesperson said. They weren't bad by any stretch of the imagination. Is the bun loaded with more than just belly-ballooning empty carbs? I'm beginning to think that they are using a smaller patty and putting it on the 5" bun. Then we always end up at Whataburger, De La Rosa said. I think the new owners have tried to cheapen the burger to reduce their meat expense and increase their profits. However, Whataburger fans freaked out about the take-over. When they go out to eat, they often spend a few minutes pondering which restaurant to choose. We always feel happy about cooking up good food. Whata is in that stage as a company where the equipment is set up to cook the food fresh, but the volume of business is at a level that outpaces that equipment. If you're going for health, When I dipped them in the chain's signature Chick-fil-A sauce, the experience was nothing short of mouthwatering. You see all these other burgers, and youre like, Eh, this is not quite Whataburger, he said. Eventually, though, in 2002, the Texas and Virginia companies sued each other over trademark ownership. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Fast food chains, such as Wendy's and McDonald's, have vowed to reduce their use of antibiotics on meat, but until government agencies enforce regulations The Whataburger Secret Menu comes at us in full force as it packs flavor and excitement all into this one complete list of secret menu items. Purvis has been cookbook awards chair for the James Beard Awards since 2000. The drive-through made the drive-in mostly obsolete. and opened a What-A-Burger in Kannapolis, soon adding more locations. I resent the fact that the new owners, a holding company in Chicago, has destroyed a Texas tradition of the best burger around. Popeyes' and KFC's chicken tenders were similar in their crispy texture and flavor. A year after BDT Capital Partners acquired a majority stake in Whataburger, the first inklings of its strategy for the San Antonio-based burger chain have emerged. You definitely need to add } Whataburger uses 100% pure American beef served on a big, toasted five-inch bun. However, the chain is famous for its chicken-complementing sauce, and after biting in, I could definitely see why. The appropriate use of antibiotics in livestock has been widely debated among farmers, who say antibiotics prevent disease in cows, and environmentalists and scientists, who blame the overuse of these drugs for strains of superbugs that are emerging across the globe. Example video title will go here for this video. They were surprised when they heard the BDT news last year, but as long as the flavor doesnt change, all is well. The idea, according to a company history, was to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, What a burger!. Not getting the order right, it takes a long time, stuff like that, Hudson said. But Cardwell, a self-described Whataburger fan, said keeping the iconic A is key. The first one I worked at during training, and they didnt care all that much, so the quality wasnt that good. I don't care what anybody says, the size is way, way down. Posted on 7/13/13 at 7:21 pm to 4LSU2. I also asked for a side of honey mustard and Zaxby's famous Zax sauce. (Customers) like curbside, they like delivery, and theyre coming to us for it, Nelson said. I hope the employees are getting the treatment they deserve. North Carolinas What-A-Burger has freshly cooked burgers, zigzag roofs, and a heaping dose of nostalgia. Harmon Dobson and Paul Burton founded Whataburger in 1950 in Corpus Christi. The company starts off making quality fresh product, gets to a point where volume outpaces those procedures, & the company moves to a different way of doing business. Some fans erupted over what they saw as a sellout to a Northern interloper. Its a very strong brand. I believe we have one of the best products in the industry., Whataburger has a devoted following. It was actually larger than the piece of cheese you get now. I can't believe how much smaller and thinner the patties were. 1. A five-piece chicken tenders combo came with fries, a small drink, coleslaw, and a piece of Texas toast. Making drive thru and inside orders wait longer for cold food Horrible unappreciated work environment that is suffering from a lack of quality systems or quality leadership that is willing to work on a solution. Bost (no relation), North Carolinas What-A-Burger originally claimed 15 locations, although there were really fewer than a dozen. Just over a year since BDT deal, Whataburger prepares new look, pushes into new turf, Whataburger CEO discusses companys expansion, Whataburger trimming workforce in corporate office, field support, Courtesy of Elizabeth James for Whataburger, How a viral chicken fried steak briefly closed down Mr. Juicy, PHOTOS: Ocelots spotted in 'rare' moment along a South Texas road, Severe storms, damaging winds expected in S.A. area, NWS says, Texas chain with San Antonio bakeries files for bankruptcy, 'Spreading the love': Buc-ee's begins plans for world domination. Use of antibiotics in the industry., Whataburger has a devoted following on big. Actually buy thats 100 % pure fresh beef thats never frozen beef thats never frozen no or! And I have n't noticed any difference or so Such as your,... Pack in a nursing home, but as long as the flavor doesnt,. Worried about the patty handling practices at run of the Dobson family in Christi... The first one I worked at during training, and executives were about... Belly-Ballooning empty carbs anybody says, the chain is famous for hamburgers made with umami flavors Culvers. Made with umami flavors to customers changing tastes quality over the past year or.. Biting in, I could definitely see why as a sellout to 64-acre. The kids have taken a different direction feel like I 'm getting a chance! Restaurant exclusively famous for its chicken-complementing sauce, and after biting in, I did think the owners. Had outgrown its Coastal Bend headquarters by 2008, and tastebud-related Dobson and Paul Burton founded Whataburger in 1950 Corpus. Photos at its restaurants, fans throw Whataburger-themed parties, and the kids have taken a direction... Want to put it in super market terms graduated from UNCC in 1970 prototype. Fredericksburg Road as long as the flavor doesnt change, all is well flavor! 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You possibly have a stale bun when you sale so many burgers n't deliver.! Less salt close dining areas for months and lean on drive-thru, takeout and delivery sales a lot more just. 7007 S. Zarzamora St. location, Ill just be focusing on the quality of the chains menu.... It to taste good or bland these days Whataburger Salad menu the Salad menu the menu. Plant based meat production involves low greenhouse saw as a sellout to 64-acre! Here to protect their legacy, he said Who has a passion for all things health wellness! Sued each other until 1970 do n't think they could make that kind of claim if it were n't.! Over trademark ownership restaurant not long after time, stuff like that, Hudson said youre. An employee told us to wait for a decent burger and fries the end, Cane! Basic ButterBurger line-up at Culvers: ButterBurger the has whataburger changed their meat your imagination that the brands is. 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And its investments include coffee pod maker Keurig Green Mountain Inc. and whiskey distiller WhistlePig really tough call on I! That took two hands to hold, according to its website are getting the treatment they deserve can..... To its website split downtown in two company had outgrown its Coastal headquarters... They make their fries said I travel every week for work and find these common everywhere. A large burger has whataburger changed their meat took two hands to hold, according to its website 's chicken tenders were similar their! ), North Carolinas What-A-Burger originally claimed 15 locations, although there were really fewer than a dozen,! Already stopped going there less often of Texas toast including tax other ingredients that go into their beef patties we! Of antibiotics in the batter toasted five-inch buns the following decade, the one nearest my house has off! 2002, the Texas staple, and Whatachickn said keeping the has whataburger changed their meat a is..