Each state is divided into territories and has a lead ombudsman serving that area. I pray it gets better. How are your interactions with the staff. Jeff Merchant, president of All Seasons Health Services Co., which does business as Beehive Homes in Utah, where one of the communities on the list is located, said he wished that the NFHA would have contacted the company to talk about its concerns. Employees also rated Pacifica Senior Living 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities. We seek to stop this type of predatory practice because it is not equitable and simply morally wrong. The facility is located at 4706 Jog Road, Greenacres, FL 33467, and boasts an eco-friendly building that utilized polar panels and LED lights. NFHAs recentresearchindicates that, at 58.90 percent, complaints alleging discrimination on the basis of disability constitute the largest percentage of housing discrimination complaints. They remember that these people were once more vibrant and vital and they treat them respectfully and supportively. Moreover, a licensed practical nurse was observed retrieving prescribed medication and pushing them into a plastic cup prior to handing them to the Private Duty Aide. We had an unusual situation in that at that beginning of the Covid lock down, the home my husband was in for less than a month closed, and I had to find a new place for him. There is no federal oversight of the assisted living industry. The Pacifica is the cleanest, and they were the most professional. Our mom has been there now just under a couple of months. I am also in the industry, so I knew what we were looking for. I like their system better, and it's much, much cheaper. The facility was also required to hire a. The facilities are very clean, very nice, and very well run. Cost details are provided for free, just fill out your information below to see starting costs for all communities! This business has 0 complaints. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. Located at 5500 NW 69 th Avenue, Lauderhill, Florida 33319, Pacifica Senior Living Forest Trace is a 194-bed assisted living facility that has been owned by Pacifica Lauderhill, LLC since August 2014. I would not move her anywhere from here. Nursing Home, Assisted Living, or Independent Living? Coming from a guy who used to prefer watching TV all day, this has been so wonderful to hear. How does the staff engage residents' long-term memories? I was a little concerned with the rooms being a little small but once we personalized it it was a lot better and Mr Clarence was so helpful in helping me set up moms room from picture hanging to setting up her television. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I saw a library. Learn about Staff-to-Resident ratios. The dedication to each and every resident is astounding. In an unannounced survey inspection, AHCA found that several residents had suffered from bug bites but that no further testing was conducted although medication was prescribed by the doctor. It's a beautiful place, but the cost was too much, we couldn't afford that. COVID update: Pacifica Senior Living Calaroga Terrace has updated their hours and services. Submitting a response indicates a willingness to work with customers to make things right. How BBB Processes Complaints and Reviews. For press inquiries please contact [email protected], 2023 Senior Justice | All rights reserved. Through its homeownership, credit access, tech equity, education, member services, public policy, community development, and enforcement initiatives, NFHA works to dismantle longstanding barriers to equity and build diverse, inclusive, well-resourced communities. don't have any pros to say about this place other than the residents. She has new friends, does crafts and activities daily and just has a smile on her face and genuinely seems happy. What should caregivers and potential residents know about Pacifica Senior Living Paradise Valley? We relied upon Calarogas staff to know what to do and complete any assessment. I've toured Pacifica Senior Living Paradise Valley and it's wonderful. Access is certainly easier in some states than others (see the table below). toxic work place, managers will tell you not to gossip. Failure to respond to 3 complaint(s) filed against business. In fact, every staff member I have come in contact with has made me feel this way. They are a dedicated "family" whose goal is to make your loved one feel like they are at home. Failure to respond to 3 complaint(s) filed against business; This information and these cases are not the work of this law firm. I liked Pacifica Senior Living Paradise Valley. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs. Having problems? If youre already a member, login to access this page. Terrible company to work for at any level. Please consider this matter closed. They truly have an excellent staff and are always on top of everything concerning his care. Sixteen senior living communities operated by multiple companies are facing lawsuits from a consortium of nonprofit fair housing organizations for allegedly not providing interpreters or other aids when testers posing as deaf prospective residents or family members called or visited. Thank you Pacifica for putting us at ease. Is Pacifica Senior Living Paradise Valley affiliated with a hospital if more care is needed? Family Reviews. My friend is well taken care of and has a chance for several stimulating acitivities. She showed me everything. Should a search encounter a lack of information from the state, the meaning is ambiguous. 32 reviews of Pacifica Senior Living Calaroga Terrace "I'd rather call it B- ok rather than A-ok. My dear elderly friend has lived there for over five years, and I have visited her at least once a week during that time period. This site is for information and support; it is not a substitute for professional advice. https://d13iq96prksfh0.cloudfront.net/cdn/photos/368578/730x450%23.jpeg. The cottages are behind a locked facility versus being a locked building. Describe the overall population of assisted living residents at Pacifica Senior Living Paradise Valley. Pacifica Senior Living insights Based on 582 survey responses Areas for improvement Fair pay for job Trust in colleagues Overall satisfaction Ithaca been a pleasant experience. They knew ahead of time we had to get her SSI check transferred to us being an authorized payee so we could pay them. Furthermore, as tours are most commonly given by marketing directors, a visitor is likely to only see the highlights of the community. 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Pacifica Senior Living Sunrise Offers Assisted Living, Independent Living, and Memory Care 40 Reviews 4201 Springtree Drive, Sunrise, FL 33351 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options One can search by location or residence name for complaints, and can see whether or not they were substantiated. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The owner only wants what is cheap and doesn't care that installation and materials are deficient. Its lively and everybody enjoys it because they can relate to it. One can view inspection reports, complaints and plans of correction by community name. The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Visit Website. Their security is good too. The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. CA The financial options available to help pay for senior care is dependent on, among other things, the type of care that is required. The above prior lawsuit information is for informational purposes only and does not constitute legal advice. They dont pay vendors! Then when I persistently called they finally said it was a mistake. Its really sad how staff was able to ignore someone's mother, father, sister, brother. My Dad is very happy and content at Pacifica and we are so grateful for everyone who works there! We are glad that Pacifica has agreed to take steps to bring its policies in line with the Fair Housing Act and ensure that prospective residents arent rejected simply because of auditory or other disabilities.. Going forward, Pacifica must develop and maintain an affirmative non-discrimination policy and a reasonable accommodation request form; update marketing and communications materials to highlight the companys commitment to fair housing; conduct trainingincluding onboarding training for new staffabout legal issues concerning people who are deaf or hard of hearing, as well as those in other protected classes; update its website to include information about accessibility, including for the deaf and hard of hearing; and make clear on its site that its facilities comply with federal and state fair housing and anti-discrimination laws. NFHA was represented in this case by Andrew Rozynski of Eisenberg & Baum, LLP, and the investigation was supported in part by a grant from the U.S. Department of Housing and Urban Development. Residents live in a home like atmosphere and are offered many different activities. Filed against business other than the residents so i knew what we looking. Well run lack of information from the public and supportively Living Paradise Valley and it 's.... Knew what we were looking for predatory practice because it is not equitable and simply wrong... Stimulating acitivities top of everything concerning his care watching TV all day, this has been wonderful... Chance for several stimulating acitivities because it is not equitable and simply wrong! The BBB rating is based on information BBB is able to obtain about the business know you. Caring and professional nurse who treats every resident is astounding who works there every staff member i have in! 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